Reset DNS Zone doesn't apply default zone template?
I know in the past (a year or two ago) I was making changes to our DNS setup (we run a geographically diverse DNSOnly cluster) and updated our zone template and then one-by-one reset everyone's zone and it -DID- apply the default template.
I'm making some changes again, but after updating the zone template to reflect the changes I want and resetting a zone, it doesn't take the template anymore.
I'm using the "standardvirtualftp" template, which is the one I used last time and is the only type of account that we normally use.
We're running current WHM 11.52.0.15.
Is this a bug? Was it a bug last time when it worked? Please point me in the right direction!
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Hello :) I'm unable to reproduce this issue. Could you verify which custom changes you are making to the zone template? Does modifying the "standard" zone template and then resetting the zone make a difference? Thank you. 0 -
For example, I can put the following in my default standardvirtualftp template... mail 1800 IN A %ip% pop3 1800 IN CNAME mail.%domain%. imap 1800 IN CNAME mail.%domain%. smtp 1800 IN CNAME mail.%domain%. ftp 1800 IN A %ftpip%
...and after selecting a zone and resetting it, the confirmation screen shows the following...pop3 1800 IN A 1.2.3.4 imap 1800 IN A 1.2.3.4 smtp 1800 IN A 1.2.3.4 ftp 1800 IN A 1.2.3.4
...with the old A records instead of CNAMEs.0 -
Oh my god, it did work with "standard" this time. I know last time I definitely had to use standardvirtualftp, and that makes sense in this case because these are all plain old shared IP domains -- not dedicated IP, add-on, etc. Is this the expected behavior and I'm just a moron here? :oops: 0 -
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you. 0
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