Cant access cPanel

rossano brillantes

• October 16, 2015 09:19

hi can anyone give me a hand we can't access our CPanel and keep getting this error Internal Server Error 500 No response from subprocess (whostmgr (whostmgr)): The subprocess ended prematurely because it received the "SEGV" (11) signal. cpsrvd/11.52.0.15 Server at 192.169.202.140

• 

  dalem

  • October 17, 2015 03:51

  what do your error logs say /usr/local/cpanel/logs/error_log and have you tried an /scripts/upcp --force to clear the issue

  0
• 

  Tinu T Thomas

  • October 17, 2015 05:59

  Try the following Restart cPanel in server, this would start the cpsrvd service in server. #/etc/init.d/cpanel restart or #service cpanel restart or # /usr/local/cpanel/startup Duplicate Rpms Try the following if that did not fix it maybe you have duplicate rpms in your server. Issue the command below /scripts/autorepair fix_duplicate_cpanel_rpms /scripts/upcp --force Let me know the if the issue persist.

  0
• 

  victortin

  • October 17, 2015 15:17

  i have the same error after updating my vps Internal Server Error 500 No response from subprocess (whostmgr (whostmgr)): The subprocess ended prematurely because it received the "SEGV" (11) signal. The process dumped a core file. cpsrvd/11.52.0.15 Server at srv200.example.com

  0
• 

  rossano brillantes

  • October 17, 2015 16:33

  ummm Im really new to VPS and WHM/cpanel. How do I run this scripts? I access cpanel thru our godaddy acount btw

  0
• 

  cPanelMichael

  • October 21, 2015 15:00

  Hello :) Please access your server via SSH as "root" and review the output from the following command when you notice the error message:
  tail -f /usr/local/cpanel/logs/error_log
  You can try forcing an update of cPanel via the "/scripts/upcp --force" command to ensure cPanel is properly updated. Thank you.

  0

Please sign in to leave a comment.