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Very slow response time from server

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6 comments

  • dalem
    does it load slow from another location? try a simple static site does it load slow? Do others that visit the sites is it slow for them? If your server sites are well optimized then start looking at network issues test your server with some ping,tracroutes ,ipref, benchcheck scripts ,etc to see if HG is delivering what they promise. HG is not what they once were since EIG took over
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  • Tinu T Thomas
    You can ping to the server IP and make sure that all the packets are receiving to the server to ensure that there is no network related issue. You can use the below mentioned command for checking it. ======== From local End: ping -c 5 ServerIP From Server End you need to execute the below mentioned command. tcpdump -n -i ServerInterface | grep ICMP | grep YourLocalIP ========= where; ServerIP: Its IP of the webserver that you are having issue. ServerInterface: Its the ServerIP interface that you can get from ifconfig output. eg: eth0, eth1, venet0, venet0:0 etc.. YourLocalIP: You can get it from What Is My IP - The IP Address Experts Since 1999 - WhatIsMyIP.com " How to implement this command. Run the Server End command first from your webserver that you are having issue. Open a new terminal and run the Local End Command * Ensure that 10 ICMP packets are received to the server. If there is no network related issue you can create a info page under the domain that you are facing the issue and check any load issue for the info page. If you are having any doubt regarding this. Feel free to update.
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  • davellan
    does it load slow from another location? try a simple static site does it load slow? Do others that visit the sites is it slow for them? If your server sites are well optimized then start looking at network issues test your server with some ping,tracroutes ,ipref, benchcheck scripts ,etc to see if HG is delivering what they promise. HG is not what they once were since EIG took over

    No, it is slow for any one. I guess they are "fixing" it now, and they decided to leave my sites down since last night. I emailed them again about it and just got a response from them saying they fixed the sites. They just brought the sites back online, but the sites are still as slow as molasses. So they "fixed" what they broke trying to fix the original problem. LOL! HG clearly not at the level it used to be and wouldn't recommend them to my worst enemy. I just got another server with Liquid Web and moving this server to them ASAP.
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  • davellan
    Well, going with LiquidWeb was a big boost in performance. Load times are now in the 6 second range. Not great, but it is a huge improvement over 20+ seconds I was dealing with before. New benchmark results:
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  • cPanelMichael
    Well, going with LiquidWeb was a big boost in performance. Load times are now in the 6 second range. Not great, but it is a huge improvement over 20+ seconds I was dealing with before.

    Hello :) I am happy to see you experienced an improvement. Thank you for providing us with an update.
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  • davellan
    Hello :) I am happy to see you experienced an improvement. Thank you for providing us with an update.

    Got it down to 4s now. It is just of matter of optimizing code and htaccess files, following the recommendations from gtmetrix.com
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