AddonDomain::deladdondomains problems

htmldesign

• October 31, 2015 19:07

Hello all, Im having a very hard time making the api :deladdondomains to work, in the sense that the result is always " You do not have control of this domain" Ive tried root (auth) + cpaneluser (api call), Ive tried root+root, cpaneluser+cpanel user. I tried the same variation via 2082 and 2086... I was able to find older threads mentioning the arg 'subdomain'=> for ::deladdondomain is different than the same arg on :addonaddondomain ... my understanding is that the param is domain => $addonsubdomain subdomain -> subdomainTrimmed + _maindomain.tld so for something.com as the account main domain, somethingnew.ca as the addondomain, the above would be 'subdomain' => somethingnew.ca 'domain' => somethingnewca_something.com or did I get it wrong ? also is there a manual process to remove an addondomain that was inserted by :addondomain, but does not show in Cpanel ( but shows in whm, it shows it belongs to the cpanel user in question ) ..... not visible in cpanel, and yet if I manualy try to add it will stop halfway through, i suppose there's trace of it in some .db or ??? and yes the name server (parent ) is pointing to my server .. i tried the whoowns but i couldnt get the script to run. please, anyone ? i has taken me 3-4 days for each of the api calls to work .. ive done 7 now, and this is the lsat one .. but i cant seem to get around this "You do not control this domain" many thanks in advance, kind regards from Canada. s ps: Im not a reseller, just one account on cpanel, root whm .. all domains are under one account, im the care taker of a large domain portfolio and developing a tool-box ... the hosting account is not shared, it is a VPS, of which I have root too.

• 

  DavidN.

  • November 04, 2015 13:55

  Hello, Thanks for contacting us. Could you open a support ticket? I'd like to get more specific information about this but a public forum isn't an appropriate venue. Please visit cPanel Customer Portal. Thanks, David Nielson Integration Developer, cPanel

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  htmldesign

  • November 04, 2015 16:48

  thanks for replying David. im still at it, in addition I have tried all auth ( hash, cookie and password ), .... very frustrated, I am going to open a ticket via the link you provided. thanksin advance, s

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  htmldesign

  • November 04, 2015 19:45

  ticket open. txs

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  htmldesign

  • November 06, 2015 01:13

  FYI, the ticket resulted on a bug, and the fix will be posted at changelog.cpanel.net ( case CPANEL-2350 ). thank you David, Jason, Robin and William for prompt and efficient support. much appreciated. txs s

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