Initial Setup starts with login

k2tec

• November 08, 2015 10:44

Every time when I login to WHM it starts with the Initial Setup. I have to walk through this initial setup to come in the home page. This is on a new installed VPS. WHM 11.52.0 (build 21) What can I do to prevent this

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  dalem

  • November 08, 2015 15:55

  clear your browser cache

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  k2tec

  • November 08, 2015 16:23

  did not work. We have 4 other VPS without this problem.

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  georgeb

  • November 08, 2015 16:38

  Did you check if somehow the file /etc/.whostmgrft is removed? More info : Provisioning cPanel on VPS template - how to reset whm setup wizard?

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  k2tec

  • November 08, 2015 17:15

  Well George I followed your link and followed the instructions but did not work. He still starts with initial setup

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  georgeb

  • November 08, 2015 18:03

  Do you have a trial license?

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  k2tec

  • November 08, 2015 18:14

  No, I installed the vps yesterday and the trail license notice is no longer on top. The only thing I did differently that I first installed easyapache4 and i went back to 3

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  k2tec

  • November 08, 2015 18:51

  I think it is Firefox I opened it in chrome and no problems

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  cPanelMichael

  • November 09, 2015 01:18

  Check to make sure you accessing WHM via the correct URL (e.g. not a URL appended with a session or specific page) in addition to clearing the browser cache in Firefox. Thank you.

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  k2tec

  • November 09, 2015 06:09

  Thanks all for your replies, I cleared all in firefox that did not work. I re installed it and now it works fine.

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  cPanelMichael

  • November 09, 2015 13:32

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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