Subdomain not pointing to public_html

Marcos10

• November 15, 2015 11:01

Hi everyone! I hope someone can help me or bring some light to my issue.. Some background: I have Ultimate Linux Hosting with cPanel at Godaddy I have a domain, lets call it domain.com that points to a squarespace site. I created a subdomain, subdomain.domain.com and pointed it to godaddy's hosting space with A records. Inside cPanel, I see that home directory is set to home/username and I put all web files in home/username/public_html. Problem is when I go to subdomain.domain.com in the browser I dont see the web files I uploaded to public_html, and I can only get to them by going to subdomain.domain.com/~username What I need is subdomain.domain.com to show the web content. Shoudn't that be the default behavior? I also have not been able to access home via File Manager or FTP (Highest folder I can go to is home/username), and dont know if I could point the domain to a certain folder. I'm no expert at all so I'm a bit lost about what the problem could be. Any help would be much apreciated. Thanks a lot for taking the time to read me and for any help in advance! Best regards, Marcos

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  redesignunit

  • November 16, 2015 05:23

  inside public_html your subdomain folder also created so you need to add your files under this folder.

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  cPanelMichael

  • November 17, 2015 14:55

  Problem is when I go to subdomain.domain.com in the browser I dont see the web files I uploaded to public_html,

  
  Hello :) Could you elaborate on what shows up when accessing the subdomain directly? It seems like this is related to DNS. Thank you.

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  Marcos10

  • November 18, 2015 18:29

  Hi! Problem solved by itself! Aparently A records had not spread yet when I tested. Now the subdomain points to the public_html folder :) Thanks for your help!

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  cPanelMichael

  • November 19, 2015 02:33

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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