Illegal division by zero at directive?

Hello, I have a client at my server that is showing this error at the cpanel statics area. Looks like an error for calculate the bandwidth but it has 25000MB assigned. A warning occurred while processing this directive


Illegal division by zero at /usr/local/cpanel/Cpanel/BandwidthDB/ImportRRD/Logic.pm line 182.
at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 48.
   Cpanel::API::StatsBar::get_stats(Cpanel::Args=HASH(0xc270234), Cpanel::Result=HASH(0xc27039c)) called at /usr/local/cpanel/Cpanel/API.pm line 177
   Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 249
   eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 249
   Cpanel::API::_eval_guard(Cpanel::Result=HASH(0xc27039c), CODE(0xc26fce4)) called at /usr/local/cpanel/Cpanel/API.pm line 177
   Cpanel::API::_run_module_function(Cpanel::Args=HASH(0xc270234), Cpanel::Result=HASH(0xc27039c), "StatsBar", "get_stats") called at /usr/local/cpanel/Cpanel/API.pm line 49
   Cpanel::API::_execute("StatsBar", "get_stats", HASH(0xaa309ac)) called at /usr/local/cpanel/Cpanel/StatsBar.pm line 56
   Cpanel::StatsBar::api2_stat("infinitylang", "true", "rowcounter", "mainstats", "display", "diskusage|filesusage|bandwidthusage") called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
   eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
   Cpanel::Api2::Exec::api2_exec("StatsBar", "stat", HASH(0xc26fe74), HASH(0xa78a07c)) called at cpanel.pl line 1096
   main::real_cpexectag("\x{a}  "...) called at cpanel.pl line 4107
   main::dotag_finished_headers(0) called at cpanel.pl line 3926
   main::cpanel_parseblock("\x{a}  "...) called at cpanel.pl line 4104
   main::dotag_finished_headers(0) called at cpanel.pl line 3963
   main::cpanel_parseblock("\x{a}") called at cpanel.pl line 3878
   main::y(GLOB(0xbbef9e4)) called at cpanel.pl line 5219
   main::run_standard_mode() called at cpanel.pl line 888

cPanelMichael

November 18, 2015 18:18

Hello :) Do you notice any error messages when updating the bandwidth/statistics for the account? EX:
/scripts/runweblogs $username
Thank you.

doropezaTSV

November 26, 2015 11:44

Hello, I've executed the script and got the following result...

/scripts/runweblogs fabocca

Log checker loaded ok..

==> cPanel Log Daemon version 26.0

[2015-11-25 15:28:31 -0430] [sepxferlog]

[2015-11-25 15:28:31 -0430] [sepxferlog] complete

[2015-11-25 15:28:31 -0430] Processing fabocca...

[2015-11-25 15:28:31 -0430] Run Logs domain: example.com.ve BW Limit: 26214400000 Domains: [domain.com.ve domaintoo.net.ve somedomain.com.ve exampletoo.com.ve examplethree.com domainthree.net otherdomain.com.ve v2.domain.com.ve] info [safeapacherestart] Restart elapsed seconds: 1

[2015-11-25 15:28:52 -0430] Process bandwidth for fabocca Illegal division by zero at /usr/local/cpanel/Cpanel/BandwidthDB/ImportRRD/Logic.pm line 182.

December 10, 2015 19:28

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

Illegal division by zero at directive?

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