Fail: Connect to mail server

erysingh

• November 25, 2015 10:39

Ran a test on dnsstuff.com and this is what shows as a "Fail" All connections to Mailservers port 25 have failed. The standard port for SMTP transactions is 25, so your servers should be operating on that port. It is recommended that it be fixed in order for your mail service to operate properly. The Mail Servers that failed are: x.x.x.x | failed message send with: messaging failure: Time out occurred or Remote server closed connection prematurely 1. I have checked after disabling CSF too and still the same. 2. Not sure if this is just a delay in response issue which is timing out.

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  cPanelMichael

  • November 25, 2015 18:18

  Hello :) It's advised to run an actual test to see if you can send email over port 25 instead of relying on the output of third-party tests on websites such as DNSStuff. Please let us know if you experience any issues with email sending, as it's likely just a false positive related to their method of testing. Thank you.

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  erysingh

  • November 26, 2015 03:34

  Yes i can send a receive emails. Looks like its a false alarm.

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  cPanelMichael

  • November 30, 2015 15:00

  I am happy to see email is functioning as expected. Thank you for updating us with the outcome.

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