upgrading cPanel question

hql

• November 28, 2015 16:49

Hey Guys, I hope im posting in the right forum for help, basically I today tried to run the wizard to update cpanel to 11.52 and it keeps getting stuck at one point and will not go any further, I tried running the update via SSH as well but still the same what can I do to fix this?

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  Eric

  • November 29, 2015 01:44

  Can you dump the last log to us?
  cat /var/cpanel/updatelogs/last
  

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  hql

  • November 29, 2015 04:51

  Okay so here's what happened, my server had some malware on it which was sending out spam emails and on running the commant exim -bpc I realised there was about 820K emails in the que, so I ran the following command to get rid of this que obviously after removing the malware:
  cd /var/spool mv exim exim.old mkdir -p exim/input mkdir -p exim/msglog mkdir -p exim/db chown -R mail:mail exim /sbin/service exim restart
  This seemed to have fixed the problem and the CPANEL Update completed normally but then I received an email which told me the eximstats database was corrupt:
  cPanel & WHM has determined that the following database tables are corrupt: Database Error eximstats error : Corrupt error : Corrupt We recommend that you repair these tables with WHM"s "Repair a MySQL Database" interface (WHM Home " SQL Services " Repair a MySQL Database). If the repair fails, contact cPanel Support for further assistance.
  Tried running the repaid on the eximstats db but nothing seems to be happening, Just no output on the screen. What shall I do from here?

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  dalem

  • November 29, 2015 15:58

  try running mysqlcheck -r eximstats from cli

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  cPanelMichael

  • December 01, 2015 15:17

  Tried running the repaid on the eximstats db but nothing seems to be happening, Just no output on the screen.

  
  Hello :) You can also regenerate the eximstats database if you do not wish to preserve any of the email statistics, by deleting it via phpMyAdmin or the MySQL command line, and then running the following command:
  /usr/local/cpanel/bin/updateeximstats
  Thank you.

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