Can send email , But cannot receive

Hello , So i have this issue with my domain mails, they cannot receive any emails, but they can send to anyone without problems , they used to work fine before 3 days, and now none of them is receiving anything, i created a new TEST emails, and the same issue occurred (( They did not reached the limit quota because its set to UNLIMITED . Here are the message of failure i received every time i try to send something


START (

From: Mail Delivery Subsystem 
Date: 12/14/2015 9:06 PM (GMT+04:00)
To: **MY EMAIL WAS HERE **
Subject: Delivery Status Notification (Failure)

Delivery to the following recipient failed permanently:

  ** THE RECEIVER EMAIL WAS HERE **

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain example.ae by aspmx.l.google.com. [2a00:1450:400c:c0b::1a].

The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 "The email account that you tried to reach does not exist..." - Gmail Help j84si26576698wma.50 - gsmtp


----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
  d=gmail.com; s=20120113;
  h=date:subject:message-id:importance:from:to:mime-version
  :content-type;
  bh=rQtzmrO80wvWjbSZR7yuvEtJu6o8tA7M/xbuoWgeFeY=;
  b=YpujvxERFlyD4Qckyhk93VGGRjuQ9k0n1gzvqm7kXfjnadqDMWePb3vYgfCLi3O4ie
  08uiOHqSrDH0skRfbbpV4qvxVm4X5PO8oy75HSZ9JloWE4kvmU33X9zPocLNf+NcC
  92podby03gxkQ9XrayxzCxwqQnoWz9S+PcjTQExX2Hz3yHbbEYNyCKuRr8uHRxvnWt8Y
  3lrhFv4VgjL5d9bftNnkxQTp380jvR2r7ofr6eZJEPZQswNvevuuoMqsItcXIdnB3kzk
  iirkR+2uIqPNdudCQoMU8ri3tdODXBGcpd8N9iqPB1QLha6GS6xycJkIBUVaTQ1L5vwr
  OhvQ==
X-Received: by 10.194.93.6 with SMTP id cq6mr39360155wjb.165.1450112779362;
  Mon, 14 Dec 2015 09:06:19 -0800 (PST)
Return-Path: <** MY EMAIL WAS HERE **>
Received: from [**MY INTERNAL IP**] ([**MY PUBLIC IP**])
  by smtp.gmail.com with ESMTPSA id v129sm16193794wmg.21.2015.12.14.09.06.17
  for <** THE RECEIVER EMAIL WAS HERE **>
  (version=TLSv1/SSLv3 cipher=OTHER);
  Mon, 14 Dec 2015 09:06:18 -0800 (PST)
Date: Mon, 14 Dec 2015 21:06:14 +0400
Subject: Test
Message-ID: 
Importance: normal
From: faisal <** MY EMAIL WAS HERE **>
To: ** THE RECEIVER EMAIL WAS HERE **
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="--_com.android.email_150025612080280"



Test  < **THE MESSAGE CONTENT**


Sent from my Samsung device

) END

Hope this provide a solution !

Thanks !

cPanelMichael

December 14, 2015 17:59

Hello :) The bounce message you provided suggests the email account does not exist. Does this happen when sending to other remote mail servers? If so, what error messages do you receive when sending to them? Thank you.

Faisal

December 14, 2015 18:33

Hi, It Only happen with this domain E-mails, I haven't tried to many, I'm 100% Sure these emails exists, i even sent them mails before that ( They are in my contacts ) Thanks !

December 14, 2015 19:08

Is your domain name in the /etc/localdomains file on your cPanel server? Do it's MX records point to the cPanel server? Thank you.

December 14, 2015 19:27

Is your domain name in the /etc/localdomains file on your cPanel server? = YES Do it's MX records point to the cPanel server? = Yes , i see it along with Google in the MX Records Page

December 14, 2015 19:45

Yes, i see it along with Google in the MX Records Page

Could you elaborate further on the nature of your configuration? For instance, it suggests a custom email configuration if you are using Google as a mail server. Thank you.

December 14, 2015 19:52

Thanks for this !!, I restored my MX Records to its defaults and now its working Thank you .

December 14, 2015 19:55

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

Can send email , But cannot receive

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