prevent email to queue

alfa ex

• December 15, 2015 13:28

hi. i can't find any option to prevent email from queue. When i send and e-mail i want to that email goes to the word at the same time. Now the email stay a long period on the queue.

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  cPanelMichael

  • December 15, 2015 18:50

  Hello :) Messages only remain in the queue if the initial delivery attempt fails. Could you attempt to deliver a message in the queue or review /var/log/exim_mainlog to see why the initial delivery attempt failed? EX:
  exigrep user@domain /var/log/exim_mainlog
  Thank you.

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  alfa ex

  • December 16, 2015 09:48

  Hi. i don't know why but for every body start to show "SMTP AUTH is required for message submission on port 587" so i deactivated the option "Require clients to connect with SSL or issue the STARTTLS command before they are allowed to authenticate with the server. " restart the exim both problem was resolved.
  2015-12-15 16:10:18 H=xxx-xxx-xx-xxx.dial-up.telesp.net.br ([192.168.0.101]) [xxx-xxx-xx-xxx]:53831 F= rejected RCPT : SMTP AUTH is required for message submission on port 587 2015-12-15 16:11:39 SMTP connection identification H=xxx-xxx-xx-xxx.dial-up.telesp.net.br A=xxx-xxx-xx-xxx P=53846 U=istsiste ID=503 S=myemail@mydomain.com B=get_recent_authed_mail_ips_entry 2015-12-15 16:11:39 H=xxx-xxx-xx-xxx.dial-up.telesp.net.br ([192.168.0.101]) [xxx-xxx-xx-xxx]:53846 F= rejected RCPT : SMTP AUTH is required for message submission on port 587 2015-12-15 16:15:05 H=xxx-xxx-xx-xxx.dial-up.telesp.net.br ([192.168.0.101]) [xxx-xxx-xx-xxx]:53883 F= rejected RCPT : SMTP AUTH is required for message submission on port 587 2015-12-15 16:17:51 SMTP connection identification H=xxx-xxx-xx-xxx.dial-up.telesp.net.br A=xxx-xxx-xx-xxx P=53996 U=istsiste ID=503 S=myemail@mydomain.com B=get_recent_authed_mail_ips_entry 2015-12-15 16:17:51 H=xxx-xxx-xx-xxx.dial-up.telesp.net.br ([192.168.0.101]) [xxx-xxx-xx-xxx]:53996 F= rejected RCPT : SMTP AUTH is required for message submission on port 587
  thanks for the reply

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  cPanelMichael

  • December 16, 2015 18:49

  It's likely the failing users were not using SSL to make the SMTP connection in their email client. Thus, disabling that option allows them to send out email successfully. Thank you.

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  alfa ex

  • December 17, 2015 12:00

  Almost no one use ssl to send email with outlook. Thanks a lot @cPanelMichael ps: it's allowed to put [SOLVED] on the title?

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  cPanelMichael

  • December 17, 2015 16:03

  We can leave the thread title as it is in-case another users finds this thread in the future and has additional questions. Thank you.

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