Remove All Emails Marked for Deletion

TCB13

• December 17, 2015 05:04

Hello, I've dozens of email account that are full because the customers email clients are no properly configured to really delete messages over IMAP. They just mark the messages for deletion and they are kept on the inbox for ever. Is there a server side way I can execute a command to remove all emails marked for deletion for once? Maybe I can make a cron for this later? Thank you.

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  cPanelMichael

  • December 17, 2015 15:46

  Hello :) Please browse to: "WHM Home " Service Configuration " Mailserver Configuration" Enable the "Auto Expunge Trash" option and choose how long you want deleted email to remain on the server. Thank you.

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  TCB13

  • December 17, 2015 16:23

  That options will: When this option is enabled, the system will remove messages in the Trash and Deleted Messages folders based on the expiration time configured below.
  I'm talking about messages marked for deletion that stay on the inbox or whatever folder where they were deleted. Some email clients seem to this. Instead of moving the messages to the Trash folder, they mark them for deletion and they they never really do anything else later.

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  cPanelMichael

  • December 17, 2015 17:21

  Have you verified the messages are not actually in the "Deleted" or "Trash" folder when they appear in the inbox with a line through them? Thank you.

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