Server constantly blocked by Barracuda Central

samuelmf

• December 19, 2015 16:19

My server (Centos with WHM) doesn't have a email traffic when i see the mail relayers i had 10 sent emails from one domain and 1000 from the root (CSF Emails) i dont see suspect emails The email queue is in 0 emails I have request many removals to barracuda central but my server ip is constantly blocked by them. Someone could help me with that?

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  24x7server

  • December 19, 2015 21:54

  Hello :), Have you checked your mail logs ? May be your one of the domain is sending mail through php scripts and due to that your mail server IP was blocked on barracuda.

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  samuelmf

  • December 19, 2015 23:30

  My friend, thanks for reply, i've checked the exim log and all the mail activity is from localhost (CSF) I performed the comand: grep cwd /var/log/exim_mainlog|grep -v /var/spool|awk -F"cwd=" '{print $2}'|awk '{print $1}'|sort|uniq -c|sort -n To view the scripts that send spam and the result is this 2 /usr/local/cpanel/whostmgr/docroot 4 /home/mydomain/public_html/web 7 /root 20 / 2862 /etc/csf

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  24x7server

  • December 20, 2015 13:07

  Hello, Can you please try to update your mail server security with the following docs. How to Prevent Email Abuse - cPanel Knowledge Base - cPanel Documentation

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  cPanelMichael

  • December 20, 2015 21:42

  I have request many removals to barracuda central but my server ip is constantly blocked by them.

  
  Hello :) Are you able to obtain more information about why your server was blocked? Does the blocked report provide any additional details upon request? Thank you.

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  samuelmf

  • December 21, 2015 13:58

  No my friend, Barracuda Central does not provide info about why my server is being blocked. All the security tips on the link are already set

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  cPanelMichael

  • December 21, 2015 14:35

  You may also find this document helpful: How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation There's no way to determine why your server is blocked, so you may need to contact them directly for assistance if the issue persists. Thank you.

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