A records with external ip not working properly

; cPanel first:11.48.4.2 (update_time):1451215779 Cpanel::ZoneFile::VERSION:1.3 hostname:cpanel.PLACEHOLDER.ro latest:11.52.1.3
; Zone file for PLACEHOLDER.ro
$TTL 14400
PLACEHOLDER.ro.    14400    IN    SOA    ns5.PLACEHOLDER.ro.    office.PLACEHOLDER.ro.    (
                        2015122701 ;Serial Number
                        86400 ;refresh
                        7200 ;retry
                        3600000 ;expire
                        86400 ;minimum
    )
PLACEHOLDER.ro.    14400    IN    NS    ns5.PLACEHOLDER.ro.
PLACEHOLDER.ro.    14400    IN    NS    ns6.PLACEHOLDER.ro.
PLACEHOLDER.ro.    14400    IN    A    number.number.135.107
localhost    14400    IN    A    127.0.0.1
PLACEHOLDER.ro.    14400    IN    MX    0    PLACEHOLDER.ro.
mail    14400    IN    CNAME    PLACEHOLDER.ro.
www    14400    IN    CNAME    PLACEHOLDER.ro.
ftp    14400    IN    CNAME    PLACEHOLDER.ro.
PLACEHOLDER.ro.    14400    IN    TXT    "v=spf1 +a +mx +ip4:number.number.135.100 +ip4:number.number.135.194 ~all"
cpanel    14400    IN    A    number.number.135.107
webdisk    14400    IN    A    number.number.135.107
whm    14400    IN    A    number.number.135.107
webmail    14400    IN    A    number.number.135.107
autoconfig    14400    IN    A    number.number.135.107
autodiscover    14400    IN    A    number.number.135.107
_autodiscover._tcp    14400    IN    SRV    0    0    443    cpanelemaildiscovery.cpanel.net.
default._domainkey    14400    IN    TXT    "v=DKIM1; k=rsa; p=blablasomethingsomething;"
cpcalendars    14400    IN    A    number.number.135.107
_caldav._tcp    14400    IN    SRV    0    0    2079    cpanel.PLACEHOLDER.ro.
_caldavs._tcp    14400    IN    SRV    0    0    2080    cpanel.PLACEHOLDER.ro.
_carddav._tcp    14400    IN    SRV    0    0    2079    cpanel.PLACEHOLDER.ro.
_carddavs._tcp    14400    IN    SRV    0    0    2080    cpanel.PLACEHOLDER.ro.
_caldav._tcp    14400    IN    TXT    path=/
_caldavs._tcp    14400    IN    TXT    path=/
_carddav._tcp    14400    IN    TXT    path=/
_carddavs._tcp    14400    IN    TXT    path=/
cpcontacts    14400    IN    A    number.number.135.107
mc    14400    IN    A    external.ip.82.231
ts    14400    IN    A    number.number.135.31
furien    14400    IN    A    external.ip.242.200
dr    14400    IN    A    external.ip.116.30
lux    14400    IN    CNAME    mccp.dns.me.
bgp    14400    IN    A    number.number.135.107
www.bgp    14400    IN    A    number.number.135.107
autoconfig.bgp    14400    IN    A    number.number.135.107
webdisk.bgp    14400    IN    A    number.number.135.107
cpcalendars.bgp    14400    IN    A    number.number.135.107
autodiscover.bgp    14400    IN    A    number.number.135.107
_autodiscover._tcp.bgp    14400    IN    SRV    0    0    443    cpanelemaildiscovery.cpanel.net.
_caldav._tcp.bgp    14400    IN    SRV    0    0    2079    cpanel.PLACEHOLDER.ro.
_caldavs._tcp.bgp    14400    IN    SRV    0    0    2080    cpanel.PLACEHOLDER.ro.
_carddav._tcp.bgp    14400    IN    SRV    0    0    2079    cpanel.PLACEHOLDER.ro.
_carddavs._tcp.bgp    14400    IN    SRV    0    0    2080    cpanel.PLACEHOLDER.ro.
_caldav._tcp.bgp    14400    IN    TXT    path=/
_caldavs._tcp.bgp    14400    IN    TXT    path=/
_carddav._tcp.bgp    14400    IN    TXT    path=/
_carddavs._tcp.bgp    14400    IN    TXT    path=/
cpcontacts.bgp    14400    IN    A    number.number.135.107
default._domainkey.bgp    14400    IN    TXT    "v=DKIM1; k=rsa; p=somethingsomething\;
bgp    14400    IN    TXT    "v=spf1 +a +mx +ip4:number.number.135.100 ~all"

this is my zone files. range of ip on server is from number.number.135.100 to number.number .135.194 . all the A records made with the internal ip's seem to work properly. but if i use a external ip. like the mc A record. or the furien A record . the A record sometimes works. sometimes it does not. for example the dr A record worked yesterday. but today. if i do a ping to the DNS . i get : ping dr.placeholder.ro Ping request could not find host dr.placeholder.ro. Please check the name and try again. P.S. placeholder is not may actual DNS :P . if its needed . i will provide it. Anyone sees something in the zone files that may determine the A zone to work from time to time ?

cPanelMichael

December 28, 2015 14:45

Hello :) Have you checked to make sure the domain name is using valid name servers? You can use a website such as IntoDNS or the "dig" command to verify your name servers are configured properly. Thank you.

HaoSs

December 28, 2015 15:19

hmmm....the primary nameserver is correct. but i had some extra nameservers that i don't use anymore. I removed them. will test in 48 hours if the A record work properly now.

December 31, 2015 11:18

Did not fix it. Strange problem. If i use the same external ip on my other domains. It works just fine. For now i moved my nameservers for the domain in question to couldflare. And use them for the A records. Will do more test next year :D

December 31, 2015 14:58

Feel free to let us know if the issue continues after additional testing. Thank you.

A records with external ip not working properly

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