You do not have permission to create subdomains of the server’s hostname

Konstantinos X

• December 26, 2015 03:03

Hello, this is the main domain of the server lets call it example.com there are ns1.example.com and ns2.example.com . (I have root privileges). In the account example I have the owner as the root but even when I changed it to example I had the same problem. Of course example account has the privilege to create unlimited subdomains. When I try from the cpanel acount of example.com to create a new subdomain "subdomaintest" I get the error "The system experienced a problem during the creation of the "subdomaintest" subdomain." This is the log in /usr/local/cpanel/logs/error_log
[2015-12-26 10:57:49 +0200] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin "domain" in the "Cpanel" namespace call to function "ADD" ended prematurely: The subprocess reported error number 1 when it ended.: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: raw_response=[{"statusmsg":"The adminbin "domain" in the "Cpanel" namespace call to function "ADD" ended prematurely: The subprocess reported error number 1 when it ended.","mode":"simple","status":1,"version":"2.4","data":"You do not have permission to create subdomains of the server"s hostname.","exit_code":256,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 116, <$socket> line 1. Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "domain", "function", "ADD", "data", "subdomaintest example.com 1 /home/example/public_html", "action", ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105 Cpanel::AdminBin::adminrun("domain", "ADD", "subdomaintest", "example.com", 1, "/home/example/public_html") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314 Cpanel::SubDomain::_addsubdomain("subdomaintest", "example.com", 1, 0, "public_html/") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183 Cpanel::SubDomain::addsubdomain("subdomaintest", "example.com", 1, 0, "public_html/") called at cpanel.pl line 3068 main::dosubdomain("addsubdomain", ARRAY(0x6cb5278)) called at cpanel.pl line 2068 eval {...} called at cpanel.pl line 2068 main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., __CPANEL_HIDDEN__, ARRAY(0x6cb5278), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl line 1727 main::real_exectag("\x{a} line 1. Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "domain", "function", "ADD", "data", "subdomaintest example.com 1 /home/example/public_html", "action", ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105 Cpanel::AdminBin::adminrun("domain", "ADD", "subdomaintest", "example.com", 1, "/home/example/public_html") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314 Cpanel::SubDomain::_addsubdomain("subdomaintest", "example.com", 1, 0, "public_html/") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183 Cpanel::SubDomain::addsubdomain("subdomaintest", "example.com", 1, 0, "public_html/") called at cpanel.pl line 3068 main::dosubdomain("addsubdomain", ARRAY(0x6cb5278)) called at cpanel.pl line 2068 eval {...} called at cpanel.pl line 2068 main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., __CPANEL_HIDDEN__, ARRAY(0x6cb5278), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl line 1727 main::real_exectag("\x{a}


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  Infopro

  • December 26, 2015 09:03

  There are a few settings here that may be helpful: WHM "Server Configuration "Tweak Settings, Domains tab.

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  Konstantinos X

  • December 26, 2015 09:14

  thank you Infopro that was the solution

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  Infopro

  • December 26, 2015 09:21

  Happy to help.

  0

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