Inconsistent service results

Using the "servicestatus" WHM API 1 command, I'm getting inconsistent results. On my server, all installed and monitored services are up but the JSON-API is showing a few down. Namely mailman and pop. Service Status according to the WHM control panel (image below): Here is the JSON output from the servicestatus API 1 command (other services removed for brevity) :


{
    "data" : {
    "service" : [
    {
        "enabled" : 1,
        "running" : 0,
        "display_name" : "Mailman",
        "installed" : 1,
        "name" : "mailman",
        "monitored" : 1
      },
      {
        "enabled" : 1,
        "running" : 0,
        "display_name" : "POP3 Server",
        "installed" : 1,
        "name" : "pop",
        "monitored" : 1
      }

    ]

    },
        "metadata" : {
        "result" : 1,
        "reason" : "OK",
        "command" : "servicestatus",
        "version" : 1
    }
}

I'm running WHM 11.52.1, WHM API v1, CentOS 6.7

cPanelMichael

February 05, 2016 00:12

Hello :) Internal case CPANEL-4104 is open to address this issue. I will update this thread with more information as it becomes available. Thank you.

March 02, 2016 01:17

A resolution for this case is scheduled for cPanel version 56. Feel free to monitor our change logs for this case number to see when the resolution has been released: 56 Change Log - Documentation - cPanel Documentation Note that as long as Mailman is running, and at least one mailing list has been created, Mailman will show as running. Thank you.

Inconsistent service results

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