Problema cPanel/WHM 500 Internal Error

grodriguez

January 11, 2016 13:18

hola amigos del foro, bueno me registr" para hacerle una consulta que me tiene con dudas. Hace un poco m"s de una semana que contrat" un servicio de VPS y este venia sin cPanel/WHM por lo que instal" la versi"n trial para probar si lograba crear un script y as" luego comprar la licencia. Ya despues que instal" cPanel/WHM instal" WHMSonic aqu" fue donde ocurri" todo, me empes" a salir el error:


Internal Server Error
500

No response from subprocess ( (cpanel)): The subprocess reported error number 1 when it ended.


cpsrvd/11.52.2.1 Server at jaisus.tal.cl

hay uno que recuerdo que sale algo as": KILL (9)

Despu"s que desintal" WHMSonic funcion" normal hasta hoy que empez" a salir denuevo esos errores.

Despues de desintalar WHMSonic hab"a creado una cuenta en la cual ning"n problema hasta que entr" en una de las primeras cuentas y empez" a fallar de nuevo el VPS.

Datos Memoria:
free
             total       used       free     shared    buffers     cached
Mem:       1048576     710512     338064       7800          0     546976
-/+ buffers/cache:     163536     885040
Swap:      1048576     115388     933188

Si me podr"an ayudar se los agradecer"a ya que necesito saber si restaurar el VPS o dejarlo Gracias.

Comments

8 comments

cPanelMichael

January 11, 2016 22:54
Hello :) Could you let us know the output from /usr/local/cpanel/logs/error_log when creating a new account? Thank you. Translation: Hola :) "Podr"a hacernos saber la salida de /usr/local/cpanel/logs/error_log cuando se crea una nueva cuenta? Gracias.
0
grodriguez

January 12, 2016 00:38
El archivo tiene un tama"o de 2MB as" que le mando el link del archivo: [Removed] agrego que siempre me llegan correos desde el servidor con el siguiente titulo: cPanel Monitoring [REMOVED] RECOVERED : cphulkd
0
cPanelMichael

January 12, 2016 13:40
Please only past the output that appears when creating the account, as opposed to the entire log file. For example, you can watch the output by running the following command before creating the account:
tail -f /usr/local/cpanel/logs/error_log
Only post the new entries that appear during account creation. Thank you. Translation: Por favor, s"lo m"s all" de la salida que aparece al crear la cuenta, en comparaci"n con el archivo de registro entero. Por ejemplo, se puede ver la salida al ejecutar el siguiente comando antes de crear la cuenta:
tail -f /usr/local/cpanel/logs/error_log
S"lo publicar las nuevas entradas que aparecen durante la creaci"n de la cuenta. Gracias.
0
grodriguez

January 12, 2016 23:26
Al ingresar a Create a New Account aparece el siguiente error A fatal error or timeout occurred while processing this directive.
Can't fork: Cannot allocate memory at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 41. at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 41. Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x40fb948), 0) called at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 79 Cpanel::SafeRun::Simple::_call_saferun(ARRAY(0x40fb948), 0) called at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 86 Cpanel::SafeRun::Simple::saferun("/sbin/ip", -4, "addr", "show") called at /usr/local/cpanel/Cpanel/IP/Configured.pm line 63 Cpanel::IP::Configured::getconfiguredips() called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 70 Cpanel::DIp::MainIP::getmainip() called at /usr/local/cpanel/Cpanel/DIp.pm line 316 Cpanel::DIp::getsharedipslist("root") called at /usr/local/cpanel/Cpanel/DIp.pm line 124 Cpanel::DIp::_get_resellersips_hash(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/DIp.pm line 113 Cpanel::DIp::get_available_ips("root") called at whostmgr/bin/whostmgr5.pl line 1856 main::_createacct_data() called at whostmgr/bin/whostmgr5.pl line 2008 main::createacct() called at whostmgr/bin/whostmgr5.pl line 247
y al usar ese comando:
[2016-01-12 21:04:17 -0300] warn [cpsrvd] Brute force checking was skipped for the "" from "190.20.190.XX" for the "cpsrvd" service because the system could not connect to cphulkd. at cpsrvd.pl line 5346. cpanel::cpsrvd::connect_cphulkd() called at cpsrvd.pl line 5120 cpanel::cpsrvd::handle_auth() called at cpsrvd.pl line 1087 cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 890 cpanel::cpsrvd::script() called at cpsrvd.pl line 379 [2016-01-12 21:07:19 -0300] warn [cpsrvd] Brute force checking was skipped for the "" from "190.20.190.XX" for the "cpsrvd" service because the system could not connect to cphulkd. at cpsrvd.pl line 5346. cpanel::cpsrvd::connect_cphulkd() called at cpsrvd.pl line 5120 cpanel::cpsrvd::handle_auth() called at cpsrvd.pl line 1087 cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 890 cpanel::cpsrvd::script() called at cpsrvd.pl line 379
Pude crear una cuenta y me aparece esto:
No filesystems with quota detected. [2016-01-12 21:28:58 -0300] info [whostmgr5] wwwacct::Notify Notification => gabriel_******@***** via EMAIL [eventimportance => Low (3)]
y cada X segundos aparece los que sale en el segundo CODE
0
cPanelMichael

January 13, 2016 16:45
Can't fork: Cannot allocate memory at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 41.

This message suggests the server is out of memory. Is this a VPS, and if so, are you able to add additional memory to the server or verify if any VPS resource limits have been reached? Thank you. Translation: Este mensaje indica que el servidor est" fuera de la memoria. "Es esto un VPS, y si es as", "eres capaz de a"adir memoria adicional al servidor o comprobar si se han alcanzado los l"mites de recursos VPS? Gracias.
0
the_garg

March 01, 2016 23:27
Hola, he solucionado dos errores a"adiendo m"s memoria ram y activando las cuotas. Ahora me llegan los siguientes correos: [SPOILER="FAILED: tailwatchd"> The service "tailwatchd" appears to be down. Server XXXXXX Primary IPAddress X.X.X.X Service Name tailwatchd Service Status failed ? Notification The service "tailwatchd" appears to be down. Service Check Raw Output (XID 8wwvkd) The "tailwatchd" service is down. Startup Log [Mon Feb 29 16:35:08 2016] Starting /usr/local/cpanel/libexec/tailwatch/tailwatchd daemon Log is at /usr/local/cpanel/logs/tailwatchd_log Memory Information Used 1.26 GB Available 757 MB Installed 2 GB Load Information 0.77 1.81 2.37 Uptime 5 days, 15 hours, 28 minutes, and 22 seconds IOStat Information avg-cpu: %user %nice %system %iowait %steal %idle 8.68 0.08 1.85 0.17 0.00 89.21 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn Top Processes PID Owner CPU% Memory % Command 5194 sp 5.07 0.23 /home/acc/radio/autodj/sc_trans /home/acc/servidores/srv2/configs/sc_trans.conf 5163 sp 4.91 0.15 /home/acc/radio/autodj/sc_trans /home/acc/servidores/srv1/configs/sc_trans.conf 23314 root 3.16 0.28 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/libexec/tailwatch/tailwatchd --start 23304 root 2.65 1.16 /usr/local/cpanel/scripts/restartsrv_tailwatchd 23327 root 2.27 0.22 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/bin/fetch_cpconf_value tailwatchd_max_fd Configure Monitor Settings: This notice was generated "Tuesday, March 1, 2016 7:35:04 PM UTC". Do not reply to this automated message.
0
albagarcia

March 11, 2016 18:47
Hola! Que tal todo? Debes desactivar tailwatchd y volver a activarlo. Si no te ha servidor, prueba a reinstalar WHM de serie con el comando /scripts/upcp --force NOTA: reinstalar no implica que pierdas los archivos. Espero que esto te ayude.
0
cPanelMichael

March 15, 2016 16:49
It's possible the notification you received happened when rebooting the system to add more memory. Let us know if the notification continues to occur. Thank you. Translation: Es posible la notificaci"n que recibi" sucedi" al reiniciar el ordenador para a"adir m"s memoria. H"ganos saber si la notificaci"n se sigue produciendo. Gracias.
0

Please sign in to leave a comment.

Comments

Didn't find what you were looking for?