Issue htaccess pcfg_openfile

troller88

• January 20, 2016 13:51

On my Cpanel accounts I see following errors while trying to install wordpress: public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/account/public_html/' is executable Issue is, that there is no .htaccess and root folder is set to 755 but the issue still remains. I upload all my files via sftp and the cpanel account login. Does anybody know how to fix this issue on WHM/Cpanel? To me it looks like apache has no access to the files or whatever. Thanks in advance

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  cPanelMichael

  • January 20, 2016 20:05

  Hello :) The following permissions/ownership values are configured for the public_html directory during account creation when mod_ruid2 is disabled: Permissions: 0750 Ownership: Username:Nobody This changes to the following when you have mod_ruid2 enabled: Permissions: 0750 Ownership: Username:Username Could you ensure your public_html directory matches this? Thank you.

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  troller88

  • January 20, 2016 20:32

  Hi, public_html is 750 and Owned by 1003 (Dont know what that means) when I get this error. What do I do wrong or what do I have to change?

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  cPanelMichael

  • January 21, 2016 15:03

  Owned by 1003 (

  
  This suggests ownership of the directory is not configured properly. Please update the ownership with a command such as:
  chown $username.nobody /home/$username/public_html
  Thank you.

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  troller88

  • January 21, 2016 17:54

  Thank a lot, but what if also all files i uploaded have the same strange owner? Currently that is the case and how Do i prevent cpanel to create accounts that strange way? Thank you

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  troller88

  • January 21, 2016 19:44

  Ok now I see in filezilla that public_html owner is account name + nobody but I still get these errors: public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/accountname/public_html/' is executable I dont have any .htaccess in there.

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  cPanelMichael

  • January 21, 2016 20:02

  It's likely permissions on the public_html directory or the account's home directory are invalid. Could you open a support ticket using the link in my signature so we can review the ownership/permission values and correct them? Ensure you post the ticket number here so we can update this thread with the outcome. Thank you.

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