MySQL is not running at this time

jingglang aphe

• January 27, 2016 03:55

Hello, Please help how to solve this problem? One of the only tools to track mail delivery does not work. prntscr.com/9vey8c I have a database repair exim, cpanel restart, restart exim but still could not. I make sure to mysql itself in an active condition root@xxxx [~]# service mysql status SUCCESS! MySQL running (348246) Please help Regards, Jingglang Aphe

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  SysSachin

  • January 27, 2016 09:47

  Hi, Try to restart MySQL service. If still showing same error you may check the website is pointing to your server IP or try to accesses cpanel with serverIP/cpanel

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  cPanelMichael

  • January 27, 2016 17:45

  Hello :) Please review the following thread and provide us with the requested information: Guide To Opening An Effective Forums Thread Thank you.

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  technik

  • January 29, 2016 09:43

  Hi, same problem here, Track Delivery does not work. I've updated five servers to cPanel 54, but only one displays this error (perhaps because i have php-fpm enabled ?).
  /etc/redhat-release:CloudLinux Server release 6.7 (Aleksei Gubarev) /usr/local/cpanel/version:11.54.0.8 /var/cpanel/envtype:standard CPANEL=release Server version: Apache/2.4.18 (Unix) Server built: Jan 22 2016 10:30:32 Cpanel::Easy::Apache v3.32.9 rev9999 +cloudlinux PHP 5.6.17 (cli) (built: Jan 22 2016 10:33:31) Copyright (c) 1997-2015 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2015 Zend Technologies mysql Ver 14.14 Distrib 5.6.28, for Linux (x86_64) using EditLine wrapper
  Regards, Rene

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  technik

  • January 29, 2016 10:47

  I've found this solution: Feature Manager -> Manage Feature List -> enable MySQL But that's no good for "mail only" accounts ... :(

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  cPanelMichael

  • February 03, 2016 00:01

  But that's no good for "mail only" accounts ... :(

  
  Internal case CPANEL-3918 addresses this issue: Fixed case CPANEL-3918: Allow Email Trace when the mysql feature is disabled. It's included with cPanel version 11.54.0.10, currently available in the "Edge" build tier. Thank you.

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