Skip to main content

Automated update process fails (yum)

vtek
Hey, I've been having cPanel update issues for the past two months now. yum fails to update some packages. As a workaround I have manually ran yum with --skip-broken function. But its getting annyoing. I've been trying to solve the issue but have not had success. Quite the contrary, I think I broke something more the other day while trying to fix this. As now I get notification about:
cPanel & WHM failed to update. Sysup: Needed system RPMs were not installed: libtiff-devel
Manually trying to install that package with yum I get the following (which also is the original error):
[2016-01-28 03:19:44 +0200] [2273] Error: Package: libtiff-4.0.3-18.el6.x86_64 (nvirt) [2016-01-28 03:19:44 +0200] [2273] You could try using --skip-broken to work around the problem [2016-01-28 03:19:44 +0200] [2273] You could try running: rpm -Va --nofiles --nodigest [2016-01-28 03:19:44 +0200] [2273] The system failed to execute yum with the arguments "-y -c /etc/yum.conf update" because of an error: The "/usr/bin/yum" command (process 2288) reported error number 1 when it ended. : Error: Package: libtiff-4.0.3-18.el6.x86_64 (nvirt) [2016-01-28 03:19:44 +0200] [2273] Requires: libjbig.so.2.1()(64bit) [2016-01-28 03:19:44 +0200] [2273] Error: Package: 1:cups-libs-1.4.2-72.el6.x86_64 (@base) [2016-01-28 03:19:44 +0200] [2273] Requires: libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) [2016-01-28 03:19:44 +0200] [2273] libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) [2016-01-28 03:19:44 +0200] [2273] Not found [2016-01-28 03:19:44 +0200] [2273] Error: Package: gdk-pixbuf2-2.24.1-6.el6_7.x86_64 (@updates) [2016-01-28 03:19:44 +0200] [2273] Requires: libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) [2016-01-28 03:19:44 +0200] [2273] libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) [2016-01-28 03:19:44 +0200] [2273] Not found [2016-01-28 03:19:44 +0200] [2273] Error: Package: lcms-1.19-1.el6.x86_64 (@base) [2016-01-28 03:19:44 +0200] [2273] Requires: libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) [2016-01-28 03:19:44 +0200] [2273] libtiff.so.3()(64bit) [2016-01-28 03:19:44 +0200] [2273] Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) [2016-01-28 03:19:44 +0200] [2273] Not found [2016-01-28 03:19:44 +0200] [2273] checkyum version 22.3
I have root access and my box info is:
/etc/redhat-release:CentOS release 6.7 (Final) /usr/local/cpanel/version:11.52.2.5 /var/cpanel/envtype:kvm CPANEL=release Server version: Apache/2.4.16 (Unix) Server built: Sep 30 2015 14:59:31 Cpanel::Easy::Apache v3.32.1 rev9999 PHP 5.5.29 (cgi-fcgi) (built: Sep 30 2015 15:08:15) Copyright (c) 1997-2015 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2015 Zend Technologies mysql Ver 14.14 Distrib 5.5.47, for Linux (x86_64) using readline 5.1
Many thanks, J

Comments

7 comments

Date Votes
  • cPanelMichael
    Hello :) This looks like an issue with your system packages. Please post the output from the following command:
    rpm -qa|grep tiff
    Also, do you notice any error messages when running the "yum reinstall libtiff" command? Thank you.
    0
  • vtek
    Thanks for the reply! There were no errors while running yum reinstall libtiff. "rpm -qa|grep tiff" gives me:
    libtiff-3.9.4-10.el6_5.x86_64
    0
  • cPanelMichael
    Please let us know if installing the libtiff-devel package addresses the issue:
    yum install libtiff-devel
    Thank you.
    0
  • vtek
    Thanks again Michael for your reply. I get the following errors while trying to install that package:
    --> Running transaction check ---> Package libtiff-devel.x86_64 0:4.0.3-18.el6 will be installed --> Processing Dependency: libtiff(x86-64) = 4.0.3-18.el6 for package: libtiff-devel-4.0.3-18.el6.x86_64 --> Processing Dependency: libtiffxx.so.5()(64bit) for package: libtiff-devel-4.0.3-18.el6.x86_64 --> Processing Dependency: libtiff.so.5()(64bit) for package: libtiff-devel-4.0.3-18.el6.x86_64 --> Running transaction check ---> Package libtiff.x86_64 0:3.9.4-10.el6_5 will be updated --> Processing Dependency: libtiff.so.3()(64bit) for package: gdk-pixbuf2-2.24.1-6.el6_7.x86_64 --> Processing Dependency: libtiff.so.3()(64bit) for package: lcms-1.19-1.el6.x86_64 --> Processing Dependency: libtiff.so.3()(64bit) for package: 1:cups-libs-1.4.2-72.el6.x86_64 ---> Package libtiff.x86_64 0:4.0.3-18.el6 will be an update --> Processing Dependency: libjbig.so.2.1()(64bit) for package: libtiff-4.0.3-18.el6.x86_64 --> Finished Dependency Resolution Error: Package: libtiff-4.0.3-18.el6.x86_64 (nvirt) Requires: libjbig.so.2.1()(64bit) Error: Package: 1:cups-libs-1.4.2-72.el6.x86_64 (@base) Requires: libtiff.so.3()(64bit) Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) libtiff.so.3()(64bit) Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) Not found Error: Package: gdk-pixbuf2-2.24.1-6.el6_7.x86_64 (@updates) Requires: libtiff.so.3()(64bit) Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) libtiff.so.3()(64bit) Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) Not found Error: Package: lcms-1.19-1.el6.x86_64 (@base) Requires: libtiff.so.3()(64bit) Removing: libtiff-3.9.4-10.el6_5.x86_64 (@base) libtiff.so.3()(64bit) Updated By: libtiff-4.0.3-18.el6.x86_64 (nvirt) Not found You could try using --skip-broken to work around the problem You could try running: rpm -Va --nofiles --nodigest
    I probably should do some man on yum as I'm new to RPM's...
    0
  • cPanelMichael
    Check the /etc/yum.repos.d directory and see if you are using any custom YUM repos:
    ls -al /etc/yum.repos.d
    You may need to disable any non-standard REPO files to allow YUM to proceed. Keep in mind this is a system administration issue that's unrelated to the cPanel software itself. Thank you.
    0
  • vtek
    ^^ Ah well, as it turns out there was a rogue repo added by my server provider for some reason. (nvirt). I did not realize it was a 3rd party repo so didnt pay much attention to it. Removed the repo and things work now as they should. I'll be smarter next time ;).
    0
  • cPanelMichael
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post