Sending email issue SSL verify error

PDW

• January 28, 2016 12:51

I am having an issue with sending some emails to cell phone providers. I am not sure if this is the problem or not, but in exim_mainlog at time of sending the email I get this error
2016-01-27 19:31:40 1aOdJ6-0001C9-12 [69.78.67.53] SSL verify error: depth=0 error=unable to get local issuer certificate cert=/C=US/ST=California/L=SanBruno/O=IronPort Systems, Inc./CN=IronPort Appliance Demo Certificate
A second error message came in as well
2016-01-27 20:06:57 1aOdrC-0003L9-QN [75.98.40.121] SSL verify error: certificate name mismatch: "/C=US/O=Sample, Inc./OU=IT Team/CN=Server"
The IP address comes back to Vtext (verizon) Is this SSl verify error on my end, or am I not being verified on their end. I am confused. The problem I had last night, we sent a message to 10 users (3 seperate messages never went through, but a 4th one did) So not sure if this is related, and or needs to be fixed. Anyone have any suugestions. thanks

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  cPanelMichael

  • January 28, 2016 19:29

  Hello :) Those messages should not have restricted the outgoing email. Could you search for one of the undelivered messages in /var/log/exim_mainlog to see what the output is? EX:
  exigrep user@external /var/log/exim_mainlog
  Thank you.

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  dlsweb

  • January 31, 2016 10:34

  I fixed my verizon issue by making sure my server name was correct and installing a $9 secure cert for the specific domain that was having the problem.

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  cPanelMichael

  • February 01, 2016 15:28

  I am happy to see the issue is now addressed. Thank you for updating us with the outcome.

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