Problem with websites after cPanel update.

GetOutOfMyFaceNow

• January 28, 2016 13:44

Upgraded CPanel the other day. Only because of some notification when I logged into WHM. This was a fatal, fatal mistake. Now every process consumes 90% CPU without any explanation or reason. We're down for 2 days, probably 3, since no hosting or CPanel people or me (server admin) can determine the cause. The httpd processes just consume huge CPU by default now. What a great feature. That would come in handy, never. My only hope is others have been tortured by this apocalyptic upgrade and know how they got their business back online.

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  cPanelMichael

  • January 28, 2016 19:37

  Hello :) I'm sorry to hear you have encountered a problem after the update. I've not seen any other reports of this issue. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  GetOutOfMyFaceNow

  • January 28, 2016 20:27

  I can't edit the above post either. Some error about spam. God I hate the internet.

  Hello :) I'm sorry to hear you have encountered a problem after the update. I've not seen any other reports of this issue. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  YOU HAVE NOT SEEN ANY OTHER REPORTS OF THIS ISSUE? WHAT ARE THE ODDS

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  Infopro

  • January 28, 2016 20:54

  You might do best to open a ticket directly to cPanel Technical Support about this.

  We're down for 2 days, probably 3, since no hosting or CPanel people or me (server admin) can determine the cause.

  
  If you've already got a ticket open, whats the ID for it? I'll see to it that it gets escalated right away.

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