incorrect ip in the auto generated /etc/mailips

weeming21

• February 03, 2016 12:03

the problem is that, a.com ip is 1.1.1.1 and the reseller share ip has been changed to 1.1.1.2 then the a.com ip inside the /etc/mailips become 1.1.1.2 instead of 1.1.1.1 it cause exim use 1.1.1.2 send the a.com email and how to change the /etc/mailhelo use rdns instead of domain name itself? cbl blacklisted our ip due to the following reason: Note that the above list may include one or more names that are not fully qualified DNS names (FQDNs). Host names (ie: Windows node names) without a dot are not FQDNs.

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  cPanelMichael

  • February 03, 2016 17:30

  Hello :) There are a few recent bug fixes regarding the /etc/mailips and /etc/mailhelo files. Please let us know the version of cPanel installed on this system:
  cat /usr/local/cpanel/version
  Thank you.

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  weeming21

  • February 03, 2016 17:52

  11.54.0.8

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  T.C.

  • February 09, 2016 17:03

  I've have exactly the same problem. I got blacklisted a few days after update to 11.54.0.12. File /etc/mailips is wrong and all the domains are set to use one ip. Any fix available apart recreate /etc/mailips from scratch as I'm currently doing?

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  weeming21

  • February 09, 2016 17:29

  these is how i fix it temp0rary try put the following code to the /usr/local/cpanel/scripts/postupdateuserdomains : #!/bin/bash # change [MAIN_IP] to your default server main ip # change [MAIN_RDNS] to your main ip rdns rm -f /tmp/mailips rm -f /tmp/mailhelo # While loop processes each domain from /etc/mailhelo while read DOMAIN do # Skip ahead if a blank line is read in if [ "$DOMAIN" == "" ] || [ "$DOMAIN" == "no" ] then continue fi USERNAME=`grep -G =${DOMAIN}\$ /var/cpanel/users/* -l | cut -c19-` IP=`cat /var/cpanel/users/$USERNAME | grep 'IP=' | cut -c4-` echo ${DOMAIN}: $IP >> /tmp/mailips RDNS="[MAIN_RDNS]" #RDNS Part Start #if more then 1 ip, then change the rdns base on ip address #e.g [IP2] change to 1.1.1.1 and [RDNS2] change to server1.domain.tld #if [ "$IP" == "1.1.1.1" ] # then # RDNS="server1.domain.tld" # fi if [ "$IP" == "[IP2]" ] then RDNS="[RDNS2]" fi if [ "$IP" == "[IP3]" ] then RDNS="[RDNS3]" fi #RDNS Part End echo ${DOMAIN}: ${RDNS} >> /tmp/mailhelo # End of while loop, command substitution used to feed it. done < <(awk -F":" '{print $1}' /etc/mailhelo) echo '*: [MAIN_IP]' >> /tmp/mailips mv -f /tmp/mailips /etc/ mv -f /tmp/mailhelo /etc/

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  T.C.

  • February 09, 2016 18:07

  Thanks for your help. There is an error on line 24. I'm not able to spot it can you fix it? Thanks

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  cPanelMichael

  • February 16, 2016 19:57

  Hello :) Please let us know if the issue continues on cPanel version 54.0.15. It includes the following case: Fixed case CPANEL-3984: Turn IPv6 handling off for mailips/mailhelo. Thank you.

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  T.C.

  • February 25, 2016 13:36

  Hello :) Please let us know if the issue continues on cPanel version 54.0.15. It includes the following case: Fixed case CPANEL-3984: Turn IPv6 handling off for mailips/mailhelo. Thank you.

  
  Hi Mike, I'm now on 54.0.17 but the issue persists. My server has only Ipv4. I've reopened the Ticket: #7461765

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  cPanelMichael

  • March 14, 2016 21:37

  To update, it looks like the existing behavior is by design. Users should vote for the following feature request if the goal is to have native support for multiple shared IP addresses: Multiple Shared IP Addresses Thank you.

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