Default website page : cgi-sys/defaultwebpage.cgi issue

sahan chatu

• February 03, 2016 12:36

I have got a new domain & pointed to the name servers. But when i am trying to go to www.mydomain.com it is redirecting to www.mydomain.com/cgi-sys/defaultwebpage.cgi (with an error page). But when i load www.mydomain.com/index.html it is going to home page normally. Please help me to go www.mydomain.com/index.html (Home page) ,when I loading www.mydomain.com in address bar.

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  cPanelMichael

  • February 03, 2016 17:43

  Hello :) Please utilize a website such as IntoDNS to verify your name servers are correct. If so, try clearing the browser and DNS cache on your computer to see if the issue persists: How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation Note that DNS propagation can sometimes take a few hours. Thank you.

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  sahan chatu

  • February 03, 2016 17:56

  Thank you very much...! it works... issue was with cache. :):):)

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  cPanelMichael

  • February 03, 2016 18:01

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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