Preventing changes of mailhelo

webmasteryoda

• February 03, 2016 06:19

Hi I am sending my emails through several dedicated IPs. I had to edit /etc/mailhelo to change helo to be the same as my hostname. But Everytime the cPanel updates or upgrades this file resets to default. Can I prevent changes to mailhelo?

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  cPanelMichael

  • February 03, 2016 16:18

  Hello :) Have you enabled the "Send mail from account's dedicated IP address" option in the Exim Configuration Manager? If so, keep in mind it will overwrite any changes that you make in the Exim configuration files. This is documented at: How to Configure Exim's Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation Thank you.

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  webmasteryoda

  • February 04, 2016 10:52

  Are you suggesting me to disable option "Send mail from account's dedicated IP address"? If I manually change those files, what happens after the upgrade? Reseting to default or files staying intact?

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  cPanelMichael

  • February 04, 2016 15:30

  Yes, per the document in my last response, regarding the "Send mail from account's dedicated IP address" option: f you select this option, cPanel & WHM uses the /usr/local/cpanel/scripts/updateuserdomains script to automatically configure Exim, and overrides any manual changes in the following files: /etc/mailhelo /etc/mailips /etc/mail_reverse_dns
  Thus, disabling this option ensures you can manually alter these files and the changes are not overwritten after enabling: Reference /etc/mailhelo for outgoing SMTP HELO Reference /etc/mailips for outgoing SMTP connections Thank you.

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