Horde doesn't open for one cpanel account, Roundcube works

EneTar

• February 05, 2016 06:57

I'm experiencing issues with horde on one of our accounts. As soon as I go to the page

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  cPanelMichael

  • February 05, 2016 17:27

  Hello :) You referenced your hosting provider. Could you verify if you have root access to the system, or a cPanel account with a hosting provider? Thank you.

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  EneTar

  • February 05, 2016 18:09

  Yes I have root access on a dedicated server.
  grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype ; grep CPANEL= /etc/cpupdate.conf ; httpd -v ; php -v ; mysql -V /etc/redhat-release:CentOS release 6.7 (Final) /usr/local/cpanel/version:11.54.0.8 /var/cpanel/envtype:kvm CPANEL=release Server version: Apache/2.4.18 (Unix) Server built: Jan 15 2016 13:19:49 Cpanel::Easy::Apache v3.32.9 rev9999 PHP 5.5.31 (cli) (built: Jan 15 2016 13:26:09) Copyright (c) 1997-2015 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2015 Zend Technologies with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd. , and with Zend Guard Loader v3.3, Copyright (c) 1998-2014, by Zend Technologies mysql Ver 14.14 Distrib 5.5.47, for Linux (x86_64) using readline 5.1
  

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  EneTar

  • February 11, 2016 07:48

  I tried to run first /usr/local/cpanel/bin/update-horde --force and then /scripts/fullhordereset but neither exist, any ideas?

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  cPanelMichael

  • February 11, 2016 17:56

  Hello :)

  /usr/local/cpanel/version:11.54.0.8

  
  Could you update to cPanel version 54.0.14 and let us know if the issue persists? Thank you.

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