WHM Error SMTP (550)

Jeremyjoron

• February 07, 2016 00:31

Hi, I have a new VPS. I installed WHM and I upload a full backup cpanel. But when I try to send an email in webmail I have this error:
Erreur SMTP (550) : "chec lors de l'ajout du destinataire " test@example.re " (Verification failed for The mail server could not deliver mail to test@example.re. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Sender verify failed)
This email exist... thanks...

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  SysSachin

  • February 07, 2016 14:48

  Hello, Could you verify if the domain name exists in the /etc/localdomains file or /etc/remotedomains.You can check the dns record at intodns.com If you are using local MX record then need to domain name entry in /etc/localdomains file and for remote MX record domain name entry /etc/remotedomains file.

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  Jeremyjoron

  • February 07, 2016 15:20

  Hello, Could you verify if the domain name exists in the /etc/localdomains file or /etc/remotedomains.You can check the dns record at intodns.com If you are using local MX record then need to domain name entry in /etc/localdomains file and for remote MX record domain name entry /etc/remotedomains file.

  
  I add the domain in the /etc/localdomains and now it"s work! thanks :)

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  SysSachin

  • February 08, 2016 16:47

  Hi :) I am happy to see it helped. Thank you for updating us.

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  cPanelMichael

  • February 08, 2016 19:44

  Hello :) I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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