Mailman user options redirects

JanKrohn

• February 10, 2016 11:57

Hi, The latest WHM update introduced an issue with my Mailman lists. Users can login to their subscriber option pages fine, for example: domain/mailman/options/vyrso-90_example.net If they make any changes to their subscription, usually a page such as follows would open: domain/mailman/options/vyrso-90_example.net/someusr%40gmail.com However, instead, they are being redirected to

• 

  JanKrohn

  • February 11, 2016 01:54

  Some more tries; all without success: * updated to build 14 * run /scripts/resetmailmanurls * run /scripts/fixmailman Any other ideas would be really welcome.

  0
• 

  cPanelMichael

  • February 11, 2016 17:24

  Hello :) Could you let us know the specific URL used to access mailman (without a real domain name), and which specific mailman option you are clicking on and saving changes to when you are redirected? Also, is the redirect to purely the domain name on it's own? Or, are you referring to a redirect from the hostname to the domain name? Thank you.

  0
• 

  JanKrohn

  • February 12, 2016 15:29

  Let me add a few screenshots to make clear what's happening. I start of as a subscriber who clicks the "edit subscription" link that comes in the footer of every email. I come out at screenshot 1: Then I enter my email address, and come out at screenshot 2: Then I enter my password, and come out at screenshot 3: I make some changes in the subscription. Clicking the button submits the data to instead. Same thing happens when I try to unsubscribe. So actually my users can't unsubscribe any longer, and I'm in violation of CAN-SPAM. Any help would be greatly appreciated.

  0
• 

  cPanelMichael

  • February 18, 2016 20:07

  Hello :) Please post the output from the following command:
  grep DEFAULT_URL_PATTERN /usr/local/cpanel/3rdparty/mailman/Mailman/Defaults.py
  Thank you.

  0
• 

  JanKrohn

  • February 19, 2016 15:55

  Thanks for your reply. Here's the output.
  DEFAULT_URL_PATTERN = 'http://%s/mailman/'
  Jan

  0
• 

  cPanelMichael

  • February 19, 2016 16:12

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0
• 

  JanKrohn

  • February 22, 2016 03:57

  Thanks! I've just created ticket 7471255. Jan

  0
• 

  JanKrohn

  • February 22, 2016 14:17

  cPanel support found the problem! :) ModSecurity OWASP rule 960035 needs to be deactivated. It conflicts with the Mailman URL. > WHM: Home "Security Center "ModSecurity(tm) Tools " Edit Custom Rule > 960035 <-unique ID <- search for this

  0
• 

  cPanelMichael

  • February 25, 2016 19:50

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

  0

Please sign in to leave a comment.