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All icons missing using paper_lantern

Host4u2
No icons appear using the Paper Lantern, and includes both styles, Basic and Retro. I know that they should be present as they appear on my other servers. I'm running: [LIST]
  • CENTOS 5.11 x86_64 standard " server3
  • WHM 54.0 (build 14) I have --forced update cPanel and that did nothing either?

    • Comments

    5 comments

    Date Votes
    • cPanelKenneth
      When you look in the access log (/usr/local/cpanel/logs/access_log) what is the status code for any of the icons? Is there anything relevant in the error log (/usr/local/cpanel/logs/error_log)?
      0
    • Host4u2
      Entire error log:
      [Thu Feb 11 13:59:13 2016] [error] [client 70.32.216.39] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:59:13 2016] [error] [client 70.32.216.39] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:56:51 2016] [error] [client 70.32.216.39] File does not exist: /home/aacs/public_html/favicon.ico, referer: http://www.domain.com/ [Thu Feb 11 13:56:50 2016] [error] [client 70.32.216.39] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:56:50 2016] [error] [client 70.32.216.39] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:22:32 2016] [error] [client 1.215.226.190] File does not exist: /home/aacs/public_html/js/jquery-ui/swfobject.js [Thu Feb 11 13:21:14 2016] [error] [client 67.245.199.155] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:17:59 2016] [error] [client 108.18.180.147] File does not exist: /home/aacs/public_html/favicon.ico [Thu Feb 11 13:17:59 2016] [error] [client 108.18.180.147] File does not exist: /home/aacs/public_html/favicon.ico [Thu Feb 11 13:17:58 2016] [error] [client 108.18.180.147] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:17:58 2016] [error] [client 108.18.180.147] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:07:48 2016] [error] [client 31.220.211.38] File does not exist: /home/aacs/public_html/favicon.ico [Thu Feb 11 13:07:48 2016] [error] [client 31.220.211.38] File does not exist: /home/aacs/public_html/favicon.ico [Thu Feb 11 13:07:48 2016] [error] [client 31.220.211.38] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://domain.com/style.css [Thu Feb 11 13:07:47 2016] [error] [client 31.220.211.38] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 12:45:01 2016] [error] [client 96.8.155.134] File does not exist: /home/aacs/public_html/favicon.ico [Thu Feb 11 12:45:01 2016] [error] [client 64.12.116.80] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://domain.com/style.css [Thu Feb 11 12:45:01 2016] [error] [client 64.12.116.68] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://domain.com/style.css [Thu Feb 11 12:24:22 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/online [Thu Feb 11 12:24:21 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/store [Thu Feb 11 12:24:21 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/shop [Thu Feb 11 12:24:20 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/online [Thu Feb 11 12:24:20 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/store [Thu Feb 11 12:24:20 2016] [error] [client 37.187.131.217] File does not exist: /home/aacs/public_html/shop [Thu Feb 11 12:07:11 2016] [error] [client 198.170.192.24] File does not exist: /home/aacs/public_html/images/line2.jpg, referer: http://www.domain.com/ [Thu Feb 11 12:07:11 2016] [error] [client 198.170.192.24] File does not exist: /home/aacs/public_html/images/bgindex.jpg, referer: http://www.domain.com/
      0
    • cPanelMichael
      Hello :) I'm curious to know if it's an issue with your browser cache. Can you reproduce the issue in another browser? Thank you.
      0
    • Host4u2
      The issue is server-wide and same in FireFox, Chrome, and IE/Edge. All icons work in X3 No hints at all in /usr/local/cpanel/logs/error_log
      0
    • cPanelKenneth
      I am at a loss as to why it is trying to load the images from a users' home directory. It should be trying to load from /usr/local/cpanel/base/frontend/paper_lantern Please open a support ticket so we can investigate: cPanel Customer Portal
      0

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