MultiPHP Manager Exception Error

When changing the value on a user account from inherit to ea-php56 I am receiving the follow cPanel exception:


Error: (XID qak5rh) The system failed to apply the" PHP" version to" domain.com": Cpanel::Exception::IO::FileOpenError / (XID pukb88) The system failed to o
pen the file" / home / domain / public_html / .htaccess"
for reading and writing because of an error: Permission denied at / usr / local / cpanel / Cpanel / Exception.pm line 183.
 Cpanel::Exception::new("Cpanel::Exception::IO::FileOpenError", HASH(0x674d758)) called at / usr / local / cpanel / Cpanel / Exception.pm line 75 
 Cpanel::Exception::__create("IO::FileOpenError", HASH(0x674d758)) called at / usr / local / cpanel / Cpanel / WebServer / Supported / apache / Htaccess.pm 
 line 186 Cpanel::WebServer::Supported::apache::Htaccess::_internal_set_handler(Cpanel::WebServer::Supported::apache::Htaccess = HASH(0x6697018), "handler", 
 Cpanel::WebServer::Supported::apache::Handler::inherit = HASH(0x66ef978), "lang", Cpanel::ProgLang::Supported::php = HASH(0x65a07d8), "vhost", "domain.
 com", "userdata", Cpanel::WebServer::Userdata = HASH(0x65625d0), ...) called at / usr / local / cpanel / Cpanel / WebServer / Supported / apache / Htaccess.
 pm line 222 Cpanel::WebServer::Supported::apache::Htaccess::__ANON__() called at / usr / local / cpanel / Cpanel / WebServer / Supported / apache / Htaccess
 .pm line 228 Cpanel::WebServer::Supported::apache::Htaccess::set_handler(Cpanel::WebServer::Supported::apache::Htaccess = HASH(0x6697018), "lang", 
 Cpanel::ProgLang::Supported::php = HASH(0x65a07d8), "userdata", Cpanel::WebServer::Userdata = HASH(0x65625d0), "vhost", "domain.com", "package", "inherit", 
 ...) called at / usr / local / cpanel / Cpanel / WebServer / Supported / apache.pm line 872 Cpanel::WebServer::Supported::apache::__ANON__(
 Cpanel::Exception::IO::FileOpenError = HASH(0x674d698)) called at / usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.
 pm line 103 Try::Tiny::
    try (CODE(0x6697048), Try::Tiny::Catch = REF(0x6699278)) called at / usr / local / cpanel / Cpanel / WebServer / Supported / apache.pm line 878 
    Cpanel::WebServer::Supported::apache::set_vhost_lang_package(Cpanel::WebServer::Supported::apache = HASH(0x66b7540), "vhost", "domain.com", "lang", 
    Cpanel::ProgLang::Supported::php = HASH(0x65a07d8), "package", "inherit", "userdata", Cpanel::WebServer::Userdata = HASH(0x65625d0), ...) called at / 
    usr / local / cpanel / Cpanel / WebServer.pm line 450 Cpanel::WebServer::__ANON__(Cpanel::Exception::IO::FileOpenError = HASH(0x674d500)) called at / 
    usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.pm line 103 Try::Tiny::
    try (CODE(0x6694b10), Try::Tiny::Catch = REF(0x6694ac8)) called at / usr / local / cpanel / Cpanel / WebServer.pm line 455 
    Cpanel::WebServer::set_vhost_lang_package(Cpanel::WebServer = HASH(0x64517a0), "vhost", "domain.com", "lang", Cpanel::ProgLang::Supported::php = HASH(
    0x65a07d8), "user", "domain", "package", "ea-php56", ...) called at / usr / local / cpanel / Cpanel / WebServer.pm line 529 
    Cpanel::WebServer::__ANON__() called at / usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.pm line 80 eval {...
    }
called at / usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.pm line 71 Try::Tiny::
    try (CODE(0x65d24f8), Try::Tiny::Catch = REF(0x65a08e0)) called at / usr / local / cpanel / Cpanel / WebServer.pm line 535 
    Cpanel::WebServer::set_vhost_lang_packages(Cpanel::WebServer = HASH(0x64517a0), "user", "domain", "vhosts", ARRAY(0x65a0298), "lang", 
    Cpanel::ProgLang::Supported::php = HASH(0x65a07d8), "package", "ea-php56", ...) called at / usr / local / cpanel / Whostmgr / API / 1 / Lang / PHP.pm 
    line 137 Whostmgr::API::1::Lang::PHP::__ANON__() called at / usr / local / cpanel / Cpanel / AccessIds / ReducedPrivileges.pm line 99 eval {...
    }
called at / usr / local / cpanel / Cpanel / AccessIds / ReducedPrivileges.pm line 99 Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0x65d1da8), 
501, 501) called at / usr / local / cpanel / Whostmgr / API / 1 / Lang / PHP.pm line 143 Whostmgr::API::1::Lang::PHP::php_set_vhost_versions(HASH(
0x466c660), HASH(0x465bb90), HASH(0x6554f10)) called at whostmgr / bin / xml - api.pl line 2742 whostmgr::bin::xml_api::__ANON__(HASH(0x465bb90), HASH(
0x466c660), HASH(0x6554f10), CODE(0x65400c8)) called at / usr / local / cpanel / Whostmgr / API / 1 / Data / Wrapper.pm line 218 
Whostmgr::API::1::Data::Wrapper::__ANON__() called at / usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.pm line 80 
eval {...
}
called at / usr / local / cpanel / 3 rdparty / perl / 514 / lib64 / perl5 / cpanel_lib / Try / Tiny.pm line 71 Try::Tiny::
    try (CODE(0x644db50), Try::Tiny::Catch = REF(0x65a0130)) called at / usr / local / cpanel / Whostmgr / API / 1 / Data / Wrapper.pm line 237 
    Whostmgr::API::1::Data::Wrapper::execute_internal(CODE(0x6554cd0), HASH(0x466c660), HASH(0x6554f10), HASH(0x644dda8), CODE(0x65400c8)) called at 
    whostmgr / bin / xml - api.pl line 2893 whostmgr::bin::xml_api::runapp("php_set_vhost_versions", HASH(0x6554f10), HASH(0x465c508), 0, CODE(0x65400c8)) 
    called at whostmgr / bin / xml - api.pl line 2675 whostmgr::bin::xml_api::script(CODE(0x65400c8), "-json", "./php_set_vhost_versions") called at 
    whostmgr / bin / xml - api.pl line 2628


/etc/redhat-release:CentOS release 6.7 (Final)
/usr/local/cpanel/version:11.54.0.14
/var/cpanel/envtype:standard
CPANEL=release
Server version: Apache/2.4.18 (cPanel)
Server built:   Feb  4 2016 13:01:27
PHP 5.6.18 (cli) (built: Feb  9 2016 19:00:16)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
    with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and
    with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2016, by Zend Technologies
mysql  Ver 14.14 Distrib 5.6.29, for Linux (x86_64) using  EditLine wrapper

cPanelKenneth

February 12, 2016 11:49

At a guess I'd say the ownership, permissions, or file attributes are wrong. When we make changes to files controlled by a non-privileged user, we do so as the user. Therefore if ownership, permissions, or file attributes would prevent the user from changing a file, it will cause an error. On the file in question: 1. What is the output of `ls -lah /home/user/public_html/.htaccess`? 2. What is the output of `lsattr /home/user/public_html/.htaccess`?

nickNix

February 12, 2016 13:10


root@server [~]# ls -lah /home/user/public_html/.htaccess
-r--r--r--. 1 user user 15K Jan 29 20:03 /home/user/public_html/.htaccess


root@server [~]# lsattr /home/user/public_html/.htaccess
-------------e- /home/user/public_html/.htaccess

JacobPerkins

February 12, 2016 13:28

Hi, Yep, as Ken suggested, your .htaccess file is not writable (444 perms). You'll need to make this file at least 644 permissions to give the owner write access to it.

digitaliway

November 03, 2016 14:38

I have the same issue, but need to make this change on 80 domains so is there an automated way to update the htaccess for all domains to 644?

cPanelMichael

November 03, 2016 17:56

Hello @digitaliway, You can use a command like this to list all .htaccess files under /home without 0644 permissions:
find /home -type f ! -perm 0644 -name .htaccess
You could then run the command again, adding an exec action (e.g. -exec chmod 644 {} \;) to change the permissions on all files in the output. However, I don't recommend running such a command because it's possible permissions are not set to 644 for a valid reason (e.g. the account is suspended). Instead, you may simply want to review each .htaccess file in the output from the initial command to determine if you should change the permissions. Thank you.

November 03, 2016 18:31

thank you for the command. I know each of these clients individually on the server so I know we are good to go with permissions. I needed to implement PHP-FPM and saw no other way but to specify php56 and then implement the PHP-FPM to ON. I used the below command after looking at yours and it work fine: find /home/*/public_html -maxdepth 1 -type f ! -perm 0644 -name .htaccess -exec chmod 644 {} \;

MultiPHP Manager Exception Error

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