Unblocking e-mail account not possible anymore by changing password?

daniel ferr

• February 12, 2016 10:07

It's possible to block access to an e-mail account by prefixing its password hash with "!!" in the shadow file, like this: account:!!password-hash-stuff... The account will properly show up as blocked in the paper_lantern (WHM 54.0, build 14) control panel. However, the user used to be able to unblock the account by simply changing its password through the control panel. Now it can't be done anymore, the password change simply fails without warning and the account remains blocked. Is this a bug or an intentional limitation? How can I allow the user to unblock the account? Dan

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  daniel ferr

  • February 12, 2016 15:12

  Nevermind, I just found out the "Unsuspend login" command.

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  cPanelMichael

  • February 15, 2016 13:06

  Nevermind, I just found out the "Unsuspend login" command.

  
  Hello :) I am happy to see you were able to address the issue. To note, the UAPI function is documented at: UAPI Functions - Email::suspend_login - Software Development Kit - cPanel Documentation Thank you.

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