Transfer tool - utf8 "\x81" does not map to Unicode

Wabun

• February 13, 2016 07:49

Hi all, Using the transfer tool, Copy an Account from Another Server, but in the log occurs this error, any idea why I am getting this error, is it a setting somewhere on one of the server or both? Both servers are same WHM version: WHM 11.52.3 (build 1) utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155. utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155. utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155. utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155. Too many errors from "item-RESTORE_AccountRemoteRoot_xxxxxxxx". Future errors will be supressed. Account Account created

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  cPanelMichael

  • February 15, 2016 17:29

  Hello :) Is this isolated to a single account, or is this happening for every account you attempt to copy over? Thank you.

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  Wabun

  • February 20, 2016 12:53

  Hi, sorry for delay, I have migrated the whole server instead of per account, so not sure if it is a isolated incident.

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  cPanelMichael

  • February 22, 2016 21:18

  Hello :) The following documents explain how to review the transfer logs to see if this happened for all accounts, or a single account: Review Transfers and Restores - Documentation - cPanel Documentation Thank you.

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  Wabun

  • February 23, 2016 08:15

  Thanks, but as I explained, to much issues with the Transfer tool so I moved the whole server.

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  cPanelMichael

  • February 23, 2016 19:25

  Feel free to let us know if you encounter any additional issues when using the "Transfer Tool" option in the future, or if you are experiencing issues with any accounts that you copied over using this tool. Thank you.

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