Too many recipients

em.ci

• February 15, 2016 11:12

Hi guys, A customer received a bounce back message who includes the following error: "452 4.5.3 Too many recipients" Do you know where I can check which value is set on our server? Best Regards, Emre

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  cPanelMichael

  • February 15, 2016 18:55

  Hello :) Is this a customer sending email to your server, or a customer sending email to a remote host? Do you have root access to this system? Thank you.

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  em.ci

  • February 17, 2016 09:33

  Hi Michael It is a customer who sending email to a remote host. Best Regards, emci

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  cPanelMichael

  • February 17, 2016 15:54

  In that case, you will need to contact the support team for the company that handles that remote email server. The bounce message comes from the remote server, so if you are not sending a message with multiple recipients, there might be an issue they can help address. At the very least, they should be able to explain why their server is bouncing the message. Thank you.

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  em.ci

  • February 19, 2016 14:28

  Hi Michael Thank your for your message. But do cPanel have a limit for this too? If yes where can I find it? Just in case if I would need it.

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  cPanelMichael

  • February 19, 2016 15:36

  Hello :) Yes, you can browse to "WHM >> Exim Configuration Manager" and modify the following options under the "ACL Options" tab: Maximum message recipients Maximum message recipients before disconnect (hard limit) You can find documentation on these options at: Exim Configuration Manager - Basic Editor - Documentation - cPanel Documentation Thank you.

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