SFTP Error

JamesKemp

• February 21, 2016 23:06

Hi, I am using latest version of cPanel with CentOS 7 and for some reason I am unable to connect using SFTP. I had changed the SSH port and can easily connect using Putty, but when trying to connect using an SFTP application I am getting the following error (I have tried multiple SFTP applications): Can't connect to IP:1114. SFTP21 error = #0. 0 After changing the SSH port I had run the following command: iptables -A INPUT -m state --state NEW -m tcp -p tcp --dport 1114 -j ACCEPT Please advise. Thank you!

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  syslint

  • February 22, 2016 15:03

  Can't connect to IP:1114. SFTP21 error = #0. 0 I think your are entering port in the IP/Host field . Please check your sftp client settings.

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  JamesKemp

  • February 22, 2016 21:38

  I am able to connect to other servers using the same SFTP application. Is there something that needs to be configured in order for SFTP to work on latest version of cPanel with CentOS 7 (64bit)? It's fresh installation. Thank you!

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  cPanelMichael

  • February 23, 2016 16:23

  Hello :) Check the /var/log/secure log file when the login attempt fails to see if there's any specific output. Also, have you tried accessing SFTP via the command line to rule out any issues with your SFTP client? Thank you.

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  JamesKemp

  • February 23, 2016 22:56

  Hi Michael, The secure log is showing the following error every time I try to use SFTP: fatal: no matching cipher found: client 3des-cbc,arcfour,cast128-cbc,twofish-cbc,blowfish-cbc,twofish128-cbc,aes128-cbc,aes256-cbc server[removed],aes256-ctr,aes128-ctr [preauth] Thank you!

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  cPanelMichael

  • March 11, 2016 15:49

  The secure log is showing the following error every time I try to use SFTP:

  
  Are you accessing SFTP with a specific client, or via the command line on your workstation? Do you receive the same error message when using different SFTP clients? Thank you.

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  JamesKemp

  • March 12, 2016 20:08

  Hi, I am getting the error when using CuteFTP, I tried using WinSCP and it works fine with that. Thank you.

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  cPanelMichael

  • March 14, 2016 18:02

  That suggests an issue with your CuteFTP client's SFTP configuration. I suggest utilizing one of their support options to determine if it's possible to workaround their required cipher settings, of if they can provide you with more details on the required ciphers: Support Thank you.

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  kitchin

  • June 30, 2016 22:39

  See:

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