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Problemas con el DNS en CPanel

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13 comments

  • cPanelMichael
    Hello :) You must create an account for the domain name, or ensure it resolves to the IP address of the cPanel server: Create a New Account - Documentation - cPanel Documentation Thank you. Translation: Hola :) Debe crear una cuenta para el nombre de dominio, o asegurar que se resuelva a la direcci"n IP del servidor de cPanel: Create a New Account - Documentation - cPanel Documentation Gracias.
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  • Eber Zuñiga
    Hola, Si ya cree una nueva cuenta, le agregue un paquete y configure las zonas DNS, pero sigue sin entrar con el dns solo entra por ip Saludos
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  • cPanelMichael
    Please use a website such as IntoDNS.com to verify the name servers are correctly configured. Thank you. Translation: Por favor, use un sitio web como IntoDNS.com para verificar el nombre de los servidores est"n configurados correctamente. Gracias.
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  • Eber Zuñiga
    Me arroja lo siguiente, podrian ayudarme:
    Mismatched NS records WARNING: One or more of your nameservers did not return any of your NS records. DNS servers responded ERROR: One or more of your nameservers did not respond: The ones that did not respond are: 174.142.xx.xxx 174.142.xx.xxx Multiple Nameservers ERROR: Looks like you have less than 2 nameservers. According to RFC2182 section 5 you must have at least 3 nameservers, and no more than 7. Having 2 nameservers is also ok by me. Missing nameservers reported by your nameservers You should already know that your NS records at your nameservers are missing, so here it is again: ns2.mydomain.com. ns1.mydomain.com. SOA record No valid SOA record came back! MX Records Oh well, I did not detect any MX records so you probably don't have any and if you know you should have then they may be missing at your nameservers! WWW A Record ERROR: I could not get any A records for example.com! (I only do a cache request, if you recently added a WWW A record, it might not show up here.)
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  • cPanelMichael
    Are those IP addresses added to this cPanel server? If so, check to make sure port 53 is not restricted by your firewall. Also, try rebuilding the DNS configuration file:
    /scripts/rebuilddnsconfig
    Thank you. Translation: Son aquellas direcciones IP a"adidas a este servidor cPanel? Si es as", compruebe que el puerto 53 no est" restringido por el servidor de seguridad. Adem"s, trate de reconstruir el archivo de configuraci"n de DNS:
    /scripts/rebuilddnsconfig
    Gracias.
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  • Eber Zuñiga
    Yes, i run the script and the port 53 is enable mi configuration is:
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  • cPanelMichael
    Does it make a difference if you delete the DNS zone, and then re-create it? Ensure you add back any custom entries to match the image you see. Also, check with the dig command:
    dig @localhost domain.com dig @8.8.8.8 domain.com
    Thank you. Translation: "Hay alguna diferencia si se elimina la zona DNS y, a continuaci"n, volver a crearlo? Aseg"rate de a"adir de nuevo las entradas personalizados para que coincida con la imagen que ve. Adem"s, verifique con el comando dig:
    dig @localhost domain.com dig @8.8.8.8 domain.com
    Gracias.
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  • Eber Zuñiga
    Hola reconfigure de nueco la zona DNS pero nada sigo sin acceder y realice dig esto es lo que me respondio:
    dig @8.8.8.8.8 example.com dig: couldn't get address for '8.8.8.8.8': not found root@serv [/etc/sysconfig/network-scripts]# dig @localhost example.com ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.37.rc1.el6_7.6 <<>> @localhost example.com ; (2 servers found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22642 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;example.com. IN A ;; ANSWER SECTION: example.com. 14400 IN A 174.142.166.178 ;; AUTHORITY SECTION: example.com. 172800 IN NS ns2.example.com. example.com. 172800 IN NS ns1.example.com. ;; ADDITIONAL SECTION: ns2.example.com. 172800 IN A 10.7.190.57 ns1.example.com. 172800 IN A 10.7.190.53 ;; Query time: 246 msec ;; SERVER: 127.0.0.1#53(127.0.0.1) ;; WHEN: Tue Feb 23 13:53:02 2016 ;; MSG SIZE rcvd: 116
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  • cPanelMichael
    Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you. Translation: Por favor, abra un ticket de soporte por el enlace en mi firma para que podamos tomar una mirada m"s cercana. Puede publicar el n"mero de entradas aqu" para que podamos actualizar este hilo con el resultado. Gracias.
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  • albagarcia
    Hola! Que tal todo? He hecho ping a ns1.example.com y a ns2.example.com pero no me devuelven ningun record. El dominio example.com est" vinculado correctamente a tu servidor? Siento no poder decirte mucho m"s. Si se te queda largo, quizas podamos echarte una mano. Espero que esto te ayude.
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  • Eber Zuñiga
    Hola que tal Alba, Si de hecho ya e soluciono el problema, bueno lo soluciono mi proveedor de hosting. Gracias!! Saludos.
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  • cPanelMichael
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome. Translation: Estoy feliz de ver el problema ya se ha resuelto. Gracias por la actualizaci"n con el resultado que usted.
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  • cPanelMichael
    Hello :) You may want to try setting up your own private name servers per the instructions at: [Tutorial] Nameserver configuration on cPanel servers This would allow you to use the cPanel server for DNS purposes. Thank you. Translation: Hola :) Es posible que desee probar la creaci"n de sus propios servidores de nombres privado por las instrucciones en: [Tutorial] Nameserver configuration on cPanel servers Esto permitir" utilizar el servidor cPanel para los prop"sitos de DNS. Gracias.
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