Paper Lantern - Missing icons in v11.52.3.1

The Old Man

• February 24, 2016 03:59

Hi, I'm on shared hosting with my web hosting company and the Cpanel version is 11.52.3.1. I use an iPad 3 mostly to check my 'resource usage' and 'resource profile' logs daily etc and so really appreciate the responsive Paper Lantern Theme. I have reported a ticket to the webhost support team and they have advised me to post here as they can't help directly with CPanel bugs. My main issue is that the "CPU and Concurrent Connection Usage" icon is completely missing from the Metrics section of Paper Lantern. I have to switch back to X3 theme to access this by the old name "Resource Usage". Secondly, the icons for PHP Configuration and Softalicious Apps Installer under the software section of Paper Lantern are missing although the alt text links are there but overlapping each other, making one link impossible to select. According to my webhost, those 2 icons are also missing when they log into my Cpanel using a Chrome browser on a PC, but are spaced correctly, so the overlapping seems to be an iPad or smaller display device issue, possibly that could be resolved by restoring the missing icons. iPad landscape view: iPad portrait view: Hopefully they can be fixed in a future update? Alternatively is there anything my webhost can do to resolve now? Many thanks.

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  cPanelMichael

  • February 25, 2016 20:23

  Hello :) Could you ask your hosting provider to open a support ticket with us using the link in my signature so we can take a closer look? Thank you.

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  The Old Man

  • February 25, 2016 20:39

  Yes, will do, thank you.

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