cPanel not loading correctly :(

aolbrechts

• February 24, 2016 15:21

Hello, I've just installed a brand new server and migrated my accounts from a server to another (both using WHM / cPanel). Everything seems OK and sites are OK, but can't access cPanel on any account. Theme and/or panel doesn't charge fully, can't do anything and if I click on a link it asks me to login again. (see below) Am I missing something here ? Any idea on what I could do ? Thanks, Antoine

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  aolbrechts

  • February 24, 2016 20:41

  One piece of info : if I login with the reseller account it's OK but not with individual accounts ...

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  cPanelMichael

  • February 25, 2016 15:48

  Hello :) Could you verify if the Paper Lantern theme is assigned to your accounts? If not, could you switch over to the Paper Lantern theme to see if the issue persists? You can use the "Modify an Account" option in Web Host Manager to change an account's theme: Modify an Account - Documentation - cPanel Documentation Thank you.

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  hmaddy

  • May 25, 2020 15:26

  i have also the same issue in one server which have and old operating system.

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