Stuck at scripts3/feature_showcase screen

RAlfonzetti

• February 25, 2016 10:39

MY WHM login brings me to the feture showcase screen and does not save or leave that screen. Clicking save brings you back to the login and clicking exit to WHM does nothing Please help.

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  cPanelMichael

  • February 25, 2016 18:30

  Hello :) Could you verify if the issue persists on a separate browser, or after clearing the browser cache on your existing browser? Thank you.

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  RAlfonzetti

  • February 25, 2016 19:57

  Hello :) Could you verify if the issue persists on a separate browser, or after clearing the browser cache on your existing browser? Thank you.

  
  Different browsers and different computers and I have cleared all browser cache the issue persists

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  Peoplespaces

  • February 26, 2016 02:55

  I am also having the same issue after a cPanel update. cPanel is accessible but mot WHM.

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  RAlfonzetti

  • February 28, 2016 23:42

  I am also having the same issue after a cPanel update. cPanel is accessible but mot WHM.

  
  Any thoughts on this issue, or anything else to try? I have a need to have WHM working.... FYI Image links seem broken in cpanel and I get only basic html no images.

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  RAlfonzetti

  • February 29, 2016 10:52

  So... after opening a ticket I discovered a DNS issue, which was causing my problem... specifically Cloudflare protection on the WHM app... dont do it! once i made the dns passthrough instead of protecting the DNS name all worked as expected, thanks cpanel for bringing this to light.

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  cPanelMichael

  • February 29, 2016 16:41

  once i made the dns passthrough instead of protecting the DNS name all worked as expected, thanks cpanel for bringing this to light.

  
  I am happy to see you were able to address the issue. Thank you for updating us with the outcome.

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