Skip to main content

NAT and DNS problems

Comments

7 comments

  • cPanelMichael
    Hello :) Is 1:1 NAT enabled on this system? It's documented at: 1:1 NAT - Documentation - cPanel Documentation Thank you.
    0
  • muriel6060
    Yes it is enabled and we follow that documentation.
    0
  • cPanelMichael
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • muriel6060
    @cPanelMichael Hello, I'm facing problems with NAT IP. After created an account, it shows the NAT IP for that account, with is correct, but when I check the DNS for the same account, it shows the same NAT IP, where it should be my external IP, how can I fix that?
    0
  • cPanelMichael
    After created an account, it shows the NAT IP for that account, with is correct, but when I check the DNS for the same account, it shows the same NAT IP, where it should be my external IP, how can I fix that?

    Do you have a corresponding public IP address associated with the private IP address in the /var/cpanel/cpnat file? You can read the contents of this file with a command such as:
    cat /var/cpanel/cpnat
    Thank you.
    0
  • muriel6060
    Yes, in this file appears my internal 10.0.2.20 and my external IP 52.67.x.x
    0
  • cPanelMichael
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0

Please sign in to leave a comment.