WHM Create account Error

thehostingland

• March 04, 2016 06:12

Dear all, I tried creating an account in my WHM . The domain name is an ip (xx.xx.xxx.xx) (Dedicated IP). after i filled the form and submit it i got an error as follows Account Creation Status: failed (XID nxtzkb) "xx.xx.xxx.xx" is not a valid domain name per RFC 1035 - Domain names - implementation and specification">RFC 1035. But, i already have one account with IP as domain name which shares the server main IP.Then why this time i am getting this error . i am confused ?!?!?! Kindly help me please .

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  Infopro

  • March 04, 2016 11:35

  You must use a domain name when creating an account in WHM. If that account has a dedicated IP address, once that account is created using the domain name, the account can be opened in your browser using the IP address instead of the domain name.

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  thehostingland

  • March 09, 2016 03:42

  @Infopro, Thanks for the solution .

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