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Problem with cPanel account creation

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7 comments

  • Jcats
    Its more than likely was completely fine but to be on the safe side, you could terminate the account then just recreate it.
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  • PeaceYo
    Its more than likely was completely fine but to be on the safe side, you could terminate the account then just recreate it.

    Thank you Jcats for the reply. I went to terminate page in WHM and read this and that but if anything goes wrong I dont know how to fix it so I am using this created cPanel account. It will be really helpful if there is some script from cPanel to check the account integrity or some sort. Thanks again :)
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  • Infopro
    Now I opened WHM on another tab (right click on WHM logo to open in next tab).

    You probably shouldn't be doing that.
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  • PeaceYo
    You probably shouldn't be doing that.

    Mate, Now I already setup wordpress and cloudflare in this account, now you making me to worry more. I did that to check the list accounts because the loading animation is active but there is no mentioning of whats going on like creating that and this "was checking video tutorials" and its been more than 5 mins. what to do now? terminate the account? :/
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  • Infopro
    You can do other things in your browser while in WHM, but you shouldn't open up a second instance of WHM do something else in WHM.
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  • PeaceYo
    You can do other things in your browser while in WHM, but you shouldn't open up a second instance of WHM do something else in WHM.

    I just terminated the account and created again. Same thing, that page stuck, waited for more than 30 minutes but got email in 3 minutes mentioning new account created, even the domain with dedicated IP is active while still on loading page. Something wrong in my dedi server or WHM ? :/ I attached the screenshot of that loading. Thank you :)
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  • Infopro
    No clue, could be as simple as a browser problem. You might force a cPanel update to see if that sorts any issues.
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