Cannot Send Email

Aripin

• March 08, 2016 08:11

Hi, cPanelPeter. I have a new domain and i tried to sending email from cpanel -> email account. Why my email from domain can't sending email ? I received email from mail delivery system. 35411 what should i do? so that account my email from cpanel can sending email. thank you for your help.

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  Syam

  • March 08, 2016 14:15

  Can you send mails from the server using mail -v command? Are you facing issues with the other email accounts hosted in the same server?

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  Aripin

  • March 08, 2016 14:24

  Hi everyone, I want to ask about sent email, why I can only send emails with the same email domain. when I tried to send email to the @gmail or @Yahoo it not works. I received mail delivery system. how do i send email with the different email domain? Thanks

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  cPanelMichael

  • March 08, 2016 18:07

  why I can only send emails with the same email domain. when I tried to send email to the @gmail or @Yahoo it not works. I received mail delivery system.

  
  Hello :) This sounds like an issue with your mail server's reputation. Have you reported the issue to your web hosting provider so they can review /var/log/exim_mainlog and determine why messages to certain email providers are failing to deliver? Thank you.

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  Aripin

  • March 09, 2016 07:00

  Can you send mails from the server using mail -v command? Are you facing issues with the other email accounts hosted in the same server?

  
  yes, i have some problem when using email account on the other server, but its work well when i send an email to the other account on the same server, you know the problem ? i am still new with using Cpanel...

  Hello :) This sounds like an issue with your mail server's reputation. Have you reported the issue to your web hosting provider so they can review /var/log/exim_mainlog and determine why messages to certain email providers are failing to deliver? Thank you.

  
  i have reported it and from hosting provider give me this link Send Email with PHP and SendGrid - SendGrid Documentation | SendGrid but i don't understand how to use that on my web site either

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  cPanelMichael

  • March 09, 2016 15:09

  i have reported it and from hosting provider give me this link Send Email with PHP and SendGrid - SendGrid Documentation | SendGrid but i don't understand how to use that on my web site either

  
  The URL you provided offers a document on how to create a PHP script using SendGrid: GitHub - sendgrid/sendgrid-php: SendGrid PHP helper library. You may need to ask your hosting provider for additional advice on how to use it, or consult with a qualified system administrator for help with implementing it in your custom script: System Administration Services Thank you.

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  Aripin

  • March 10, 2016 00:57

  The URL you provided offers a document on how to create a PHP script using SendGrid: GitHub - sendgrid/sendgrid-php: SendGrid PHP helper library. You may need to ask your hosting provider for additional advice on how to use it, or consult with a qualified system administrator for help with implementing it in your custom script: System Administration Services Thank you.

  
  oh okay, thank you cPanelMichael. i will try it

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  Aripin

  • March 10, 2016 02:57

  The URL you provided offers a document on how to create a PHP script using SendGrid: GitHub - sendgrid/sendgrid-php: SendGrid PHP helper library. You may need to ask your hosting provider for additional advice on how to use it, or consult with a qualified system administrator for help with implementing it in your custom script: System Administration Services Thank you.

  
  Hello cPanelMichael, I tried to use sendgrid and it work. but if i send mail to @Yahoo status "Bounce" and @gmail or @other status "Delivered". how to fix bounce ? Thank You.

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  cPanelMichael

  • March 10, 2016 16:51

  It depends on the specific bounce message that Yahoo provided to you. Typically, the bounce message includes a URL with information about why your message was blocked. Thank you.

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  Aripin

  • March 11, 2016 01:16

  It depends on the specific bounce message that Yahoo provided to you. Typically, the bounce message includes a URL with information about why your message was blocked. Thank you.

  
  yes, i have message : " REASON 554 5.7.9 Message not accepted for policy reasons. See

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  cPanelMichael

  • March 11, 2016 14:06

  You have to visit that URL and review the guidelines and steps Yahoo offers when receiving that message. Thank you.

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