Web Template - IPv6

ianvanwijk

• March 12, 2016 16:50

Hello, I have a problem with my cPanel Web Template page. Once I assign an IPv6 to a account and access a url that points to the server, I get an List of a random user's public_html directory instead of the default "SORRY!" screen. Once I disable IPv6 it works fine or access the website via IPv4. I think the problem is somewhere in the apache configuration files. Is this a known problem and how can I fix it? Regards, Ian

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  ianvanwijk

  • March 13, 2016 21:45

  I should probably add the domain is not hosted on the server.. Regards, Ian

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  cPanelMichael

  • March 14, 2016 20:09

  Hello :) Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  ianvanwijk

  • March 15, 2016 09:33

  Here is the response from the Support Team: The reason behind the occurrence of the reported issue was that the IPv6 Shared IP was missing from the default vhost configuration in httpd.conf:
  :80> ServerName DocumentRoot /usr/local/apache/htdocs ServerAdmin suPHP_UserGroup nobody nobody
  In order to fix the issue, I added the IPv6 vhost below
  ]:80> ServerName DocumentRoot /usr/local/apache/htdocs ServerAdmin suPHP_UserGroup nobody nobody
  to: /usr/local/apache/conf/includes/pre_virtualhost_2.conf And then restarted Apache.

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