I need help with the cPanel mail

Daher Zaidan

• March 14, 2016 11:05

I tried everything to make it work, but it just wont work. when I send an Email to my cPanel mail I get this error:
Delivery to the following recipient failed permanently: daherzaidan@domain.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain domain.com by smtp.domain.net The error that the other server returned was: 550 5.1.1 Recipient not found. [Removed] I really need your help. I tried to put my MX records to smtp.domain.net which is my server host but it didnt work, thanks in advance

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  cPanelMichael

  • March 14, 2016 19:24

  Hello :) Please use a website such as IntoDNS to verify your MX records are accurate. Also, have you ensured the email account is created in cPanel? Thank you.

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  Daher Zaidan

  • March 15, 2016 03:22

  Hello :) Please use a website such as IntoDNS to verify your MX records are accurate. Also, have you ensured the email account is created in cPanel? Thank you.

  
  Thanks for the quick reply, the emails are in cpanel, but I dont know what record should I add for MX, is it just the domain (bella-africa.com) or is it in my godaddy server. how do I know which one I need. regards,

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  cPanelMichael

  • March 15, 2016 14:25

  the emails are in cpanel, but I dont know what record should I add for MX, is it just the domain (bella-africa.com) or is it in my godaddy server. how do I know which one I need.

  
  The MX records are configured by default if you use the cPanel server as your name server: [Tutorial] Nameserver configuration on cPanel servers Otherwise, ensure the MX record points to a domain name that resolves to the cPanel server. Thank you.

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