Transfer tool - Server sent no response for 15 seconds

Jorge Alexandre

• March 15, 2016 13:26

Hello everybody I am trying to start a server migration between old server on CentOS6 to a new CentOS7, using the transfer tool but i am getting the follow error: (XID whfh3a) The system connected to "91.XXX.XXX.XXX" on port "2087" but "91.XXX.XXX.XXX" sent no response for 15 seconds, so the system has aborted the connection. Does anyone have a clue on what is going wrong, couldn't find anywhere an answer. Regards Jorge Alexandre

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  Jorge Alexandre

  • March 16, 2016 08:40

  Found my problem I had forgotten the Host Access control

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  cPanelMichael

  • March 16, 2016 15:52

  Hello :) I am happy to see you were able to address the issue. Thank you for updating us with the outcome.

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  Aiman Danial

  • June 29, 2016 14:08

  Hii, Im facing the same issue. I also want to migrate my old server into the new server. Where should I start on Host Access Control? Awaiting your reply

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  cPanelMichael

  • June 29, 2016 19:27

  Hello, Then, ensure you whitelist each server's IP address in the CSF interface within Web Host Manager. Thank you.

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