Bash script and mail command to hosted domain

InteractM

• March 17, 2016 16:34

I have a bash script which sends a mail using mail system command. All works fine unless I will use an email address which website is hosted on the same server but mail server is the Office365. At that point mail tries to send it locally but there is no mailbox for that account on that server. Any clue how it can be resolved? Thanks

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  24x7server

  • March 18, 2016 11:49

  Hello :), Please try to edit your domain MX entry and set Remote Mail Exchange so that mail will be sent to remote server Edit MX Entry - Documentation - cPanel Documentation

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  cPanelMichael

  • March 18, 2016 14:44

  Hello :) Yes, as mentioned, please ensure the "Email Routing" configuration for this domain name is set to "Remote Mail Exchanger". Thank you.

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  InteractM

  • March 18, 2016 20:28

  But cron is running as root so it is still related to that particular domain?

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  cPanelMichael

  • March 21, 2016 01:59

  New But cron is running as root so it is still related to that particular domain?

  
  Yes, no matter the sender, it's handled with Exim. Exim will automatically assume any domain name in the /etc/localdomains file is a local domain name, and thus attempt the local delivery. Thus, ensuring the "Email Routing" configuration for this domain name is set to "Remote Mail Exchanger" will place the domain name in the /etc/remotedomains file and let Exim know that email for this domain name is handled by a remote server. Thank you.

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  InteractM

  • March 24, 2016 20:39

  OK - so is not working then as should. I have "Email Routing" set to external MX record and bash script do not deliver emails to that external email account. nslookup for shows proper record for MX. Any clue what is going on?

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  cPanelMichael

  • March 24, 2016 20:48

  OK - so is not working then as should. I have "Email Routing" set to external MX record and bash script do not deliver emails to that external email account.

  
  Could you verify the domain name you are sending to is in the /etc/remotedomains file and not the /etc/localdomains file? EX:
  grep domain.com /etc/remotedomains
  Thank you.

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  InteractM

  • April 28, 2016 20:36

  Yes - is in the the /etc/remotedomains file and not the /etc/localdomains.

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  InteractM

  • April 29, 2016 15:06

  Also it looks like PHP is not sending emails to different cPanel account, which website is hosted on the same box, but MX record is set to the remote one. Any clue? Thanks

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  cPanelMichael

  • May 04, 2016 19:38

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  InteractM

  • June 01, 2016 18:34

  Support Request ID is: 7564727

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  cPanelMichael

  • July 04, 2016 16:16

  Support Request ID is: 7564727

  
  It looks like the request was closed after inactivity. Were you able to address this issue? Thank you.

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