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Maintenance ended; however, it did not exit cleanly (6400).

dancingpony
Hi, I've started receiving notifications (twice a day, 2 hours apart) each morning with the subject line "cPanel & WHM update failure in upcp script". I've pasted a copy of the end of the log file below. I can't quite see what the issue is though. Does the code '(6400)' mean anything?
[2016-03-23 05:41:50 +1000] 59% complete [2016-03-23 05:41:50 +1000] Processing: Restoring compiler permissions [2016-03-23 05:41:50 +1000] - Processing command `/usr/local/cpanel/scripts/compilers restore` [2016-03-23 05:41:50 +1000] [28538] Compilers are enabled for unprivileged users. [2016-03-23 05:41:50 +1000] 60% complete [2016-03-23 05:41:50 +1000] Processing: Cleaning up mailbox trash [2016-03-23 05:41:50 +1000] - Processing command `/usr/local/cpanel/scripts/dovecot_auto_expunge_trash` [2016-03-23 05:41:50 +1000] 61% complete [2016-03-23 05:41:50 +1000] Checking MySQL Version [2016-03-23 05:41:50 +1000] MySQL version "5.0" is less than the recommended minimum version, "5.5". [2016-03-23 05:41:50 +1000] 62% complete [2016-03-23 05:41:51 +1000] 65% complete [2016-03-23 05:41:51 +1000] 66% complete => Log closed Wed Mar 23 05:41:51 2016 ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (27102) at Wed Mar 23 05:41:51 2016 [2016-03-23 05:41:51 +1000] E Maintenance ended, however it did not exit cleanly (6400). Please check the logs for an indication of what happened => Log closed Wed Mar 23 05:41:51 2016 => Log closed Wed Mar 23 05:41:52 2016 [2016-03-23 05:41:52 +1000] 95% complete [2016-03-23 05:41:52 +1000] Running Standardized hooks [2016-03-23 05:41:52 +1000] 100% complete [2016-03-23 05:41:52 +1000] [2016-03-23 05:41:52 +1000] cPanel update completed [2016-03-23 05:41:52 +1000] A log of this update is available at /var/cpanel/updatelogs/update.1458675541.log [2016-03-23 05:41:52 +1000] Removing upcp pidfile [2016-03-23 05:41:52 +1000] [2016-03-23 05:41:52 +1000] Completed all updates
Cheers, BH-Tech

Comments

3 comments

Date Votes
  • cPanelMichael
    [2016-03-23 05:41:50 +1000] Checking MySQL Version [2016-03-23 05:41:50 +1000] MySQL version "5.0" is less than the recommended minimum version, "5.5".

    Hello :) Could you verify which version of MySQL is installed on this system? EX:
    mysql --version
    The message quoted above suggests you are using an unsupported version of MySQL. Thank you.
    0
  • dancingpony
    Could you verify which version of MySQL is installed on this system?

    The mysql version is 5.0.96 However as the line says 'recommended', I wouldn't have thought this would hold up an update. Is this the issue?
    0
  • cPanelMichael
    It's a good idea to upgrade to a version of MySQL that is not end-of-life via: "WHM Home >> Software >> MySQL Upgrade" This option is documented at: MySQL/MariaDB Upgrade - Documentation - cPanel Documentation As for the update failure, the logs do not suggest a specific reason for the error message, so you can open a support ticket using the link in my signature if you would like us to take a closer look. Ensure you post the ticket number here so we can update this thread with the outcome. Thank you.
    0

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