Email log error

Paulo Cesar

• April 04, 2016 12:24

Hello guys! I have a problem with exim. All days I have more tham 1000 messages in queue. I clicked to resend an email and got the following error: R=virtual_user_spam2 T=virtual_userdelivery_spam defer (13): Permission denied: while renaming tmp/1459790325.H231352P31997.cxs-02-web01l.example.com.br as new/1459790325.H231352P31997.cxs-02-web01l.example.com.br,S=27410 I checked my tmp dir and the permissions are ok. 1777. What can be this error? Someone can help me? Best regards. []'s

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  cPanelMichael

  • April 04, 2016 23:24

  Hello :) CXS is a third-party application. Please ensure you report issues with that software to their support forum at: General Discussion (cxs) - ConfigServer Community Forum Does the issue persist if you temporarily disable CXS and attempt to deliver messages from the queue? Thank you.

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  Paulo Cesar

  • April 05, 2016 11:38

  Michael, Actually, I do not put "CXS related" in the subject. "cxs-02-web01l" is name of my server. The error is related with exim, by the way, the issue persists. :confused:

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  cPanelMichael

  • April 05, 2016 17:07

  Please post the output from the following commands:
  stat /tmp mount|grep /tmp
  Thank you.

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  Paulo Cesar

  • April 05, 2016 17:37

  root@cxs-02-web01l [/]# stat /tmp File: "/tmp" Size: 446464 Blocks: 880 IO Block: 4096 diret"rio Device: fd06h/64774d Inode: 2 Links: 24 Access: (1777/drwxrwxrwt) Uid: ( 0/ root) Gid: ( 0/ root) Access: 2016-04-05 13:47:05.795949621 -0300 Modify: 2016-04-05 14:34:47.136946417 -0300 Change: 2016-04-05 14:34:47.136946417 -0300 root@cxs-02-web01l [/]# mount|grep /tmp /dev/mapper/vg_cxs02web01l-tmp on /tmp type ext4 (rw,noexec,nosuid) /tmp on /var/tmp type none (rw,noexec,nosuid,bind)

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  cPanelMichael

  • April 05, 2016 17:45

  Are you certain there are no third-party applications such as MailScanner or CXS installed on the server? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Paulo Cesar

  • April 06, 2016 12:16

  Yes friend, I'm sure. So, I will open the ticket. Thank you very much for the help. :)

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