Accessing account with 2FA enabled if phone is lost

menathor

• April 05, 2016 05:02

Hi guys, I'd like to enable 2FA on my WHM / cpanel on my VPS, however I can't find any information in the documentation or forums re: what would happen if my phone was lost or stolen. Most sites (eg. Google, Amazon, Microsoft etc) which allow enabling 2FA provide a backup option such as a code or SMS in the event the device is lost. Is there any similar option with cpanel / WHM's 2FA, or would I be unable to access my account if something happens to my phone? Cheers

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  cPanelMichael

  • April 05, 2016 16:49

  Hello :) You could take a screenshot of your QR code or print the secret key that's provided when initially enabling two-factor authentication on an account. Or, you could consider implementing an external authentication solution. EX:

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