pureftpd has failed.

Hi all, pureftpd is failing to start. I do have CSF installed. And I was thinking that the issue was because of it because the notification email says: "The chkservd process attempts to connect to "127.0.0.1:21" in order to validate that this service is functioning. If you blocked connections with iptables or the "Host Access Control" interface in WHM, this failure may be a false positive." So, I disabled csf and tried to restart the service but still result is: "pureftpd has failed. Contact your system administrator if the service does not automagically recover." Full whm log:


Service Error
(XID eb7k98) The "pureftpd" service failed to start.

[2016-04-07 14:24:40 +0200] warn [restartsrv_base] [28114] Attempt to unlock file that was locked by another process [LOCK_PATH]=[/var/run/restartsrv_pureftpd.lock] [LOCK_PID]=[28289] [LOCK_PROCESS]=[/usr/local/cpanel/scripts/restartsrv_pureftpd - waiting for lock] [LOCK_INODE]=[410627] [ACTUAL_INODE]=[410627] [LOCK_MTIME]=[1460031600] [ACTUAL_MTIME]=[1460031840] at /usr/local/cpanel/Cpanel/Debug.pm line 31. Cpanel::Debug::log_warn("[28114] Attempt to unlock file that was locked by another pro"...) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 297 Cpanel::SafeFile::safeunlock(Cpanel::SafeFileLock=ARRAY(0x2fa8b78)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 106 Cpanel::SafeFile::safeclose(GLOB(0x2fa8a88), Cpanel::SafeFileLock=ARRAY(0x2fa8b78)) called at /usr/local/cpanel/Cpanel/RestartSrv/Lock.pm line 45 Cpanel::RestartSrv::Lock::release(Cpanel::RestartSrv::Lock=HASH(0x2fa8d28)) called at /usr/local/cpanel/Cpanel/ServiceManager/Base.pm line 492 Cpanel::ServiceManager::Base::DESTROY(Cpanel::ServiceManager::Services::Pureftpd=HASH(0x32a6cf8)) called at bin/restartsrv_base.pl line 135 eval {...} called at bin/restartsrv_base.pl line 135 [2016-04-07 14:24:40 +0200] warn [restartsrv_base] Failed to release lock file: "/var/run/restartsrv_pureftpd". at /usr/local/cpanel/Cpanel/RestartSrv/Lock.pm line 47. Cpanel::RestartSrv::Lock::release(Cpanel::RestartSrv::Lock=HASH(0x2fa8d28)) called at /usr/local/cpanel/Cpanel/ServiceManager/Base.pm line 492 Cpanel::ServiceManager::Base::DESTROY(Cpanel::ServiceManager::Services::Pureftpd=HASH(0x32a6cf8)) called at bin/restartsrv_base.pl line 135 eval {...} called at bin/restartsrv_base.pl line 135 Startup Log
Apr 07 14:24:24 srv1 systemd[1]: Starting Pure-FTPd...
Apr 07 14:24:24 srv1 systemd[1]: Started Pure-FTPd.

pureftpd has failed. Contact your system administrator if the service does not automagically recover.

Can someone give a hint what or where to look thanks

cPanelMichael

April 07, 2016 16:39

Hello :) Have you made any recent changes to your FTP configuration? Have you tried killing any hanging processes that are displayed when using a command such as "ps aux|grep ftp"? Thank you.

Karl1

May 20, 2016 08:54

I have made no changes... and the output is: 37411 Even after reboot server (its dedicated) still the same, cant ftp.. Any tips please?

May 23, 2016 16:54

Please let us know if the following document is helpful: How to Enable FTP Passive Mode - cPanel Knowledge Base - cPanel Documentation Ensure Passive FTP is enabled and permitted and let us know if the issue continues. Thank you.

pureftpd has failed.

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